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Key Account Manager QC
hace 2 meses
Descripción de la empresa
PedidosYa es la compañía de tecnología líder en delivery y quick commerce presente en 15 países de Latinoamérica. Es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo.
Nuestro objetivo es simplificar el día a día a millones de personas, a través de nuestra pasión por la tecnología.
Somos un equipo con buena energía que se mueve rápido para generar impacto. Buscamos personas que les gusten los desafíos, con ganas de ir por más y sobre todo que jueguen en equipo. ¿Te sumas?
Descripción del empleo
Como Key Account Manager QC serás el responsable del manejo de la relación comercial con los supermercados, farmacias, tiendas de mascotas y demás tiendas, adicionalmente:
Serás el responsable de la gestión integral de los Partners Activos. Así como el desarrollo estratégico del surtido, de los precios, de las ofertas y la operativa de los comercios afiliados. Te encargarás de gestionar la creación de tiendas y productos nuevos, seguimiento de precios y actualizaciones, gestión de promociones y campañas de mercadeo con los comercios. Serás el responsable de monitorear la performance de las verticales del negocio y los principales KPI´s: ventas, rentabilidad, operativa y NCR estableciendo procesos y planes de acción que permitan mejorar los indicadores continuamente. Atención proactiva y confiable de las solicitudes entrantes del equipo de atención al cliente. Mantener y administrar las relaciones comerciales existentes y el servicio para optimizar y extender contratos. Cumplimiento de objetivos de atención al Partner, ventas y niveles de servicio.
Requisitos
Contar con experiencia en desarrollo y gestión de diversos productos en diferentes categorías, trabajando en grandes empresas de Retail. Conocimientos avanzados de inglés. Ser graduado de carreras como Ingeniería industrial, Economía, Comercio exterior, Administración o afines. Estar muy orientado a los detalles, organizado y saber cómo priorizar. Poder interactuar con ejecutivos de alto nivel y poder gestionar las expectativas de múltiples partes interesadas. Buscamos a alguien apasionado por lo desconocido con hambre de aprendizaje. Tener excelentes habilidades analíticas y de comunicación.
