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IT Support Specialist
hace 2 meses
Key Responsibilities:
- Provide technical support for Hellmann Worldwide Logistics IT systems and infrastructure.
- Assist in resolving hardware and software issues.
- Monitor and dispatch tickets from the ITSM tool.
- Ensure all computers are patched and secured.
- Perform on-call duty support as required.
Requirements:
- High school diploma or bachelor's degree in computer science.
- At least one year of related experience.
- Excellent communication and organizational skills.
- Proficient in Microsoft Office.
Preferred Qualifications:
- Bachelor's degree in computer science or related field.
- Basic knowledge of freight forwarding applications.
- Excellent verbal and written communication skills in English and Spanish.
- Ability to work at all levels of the organization.
Work Environment:
- Office setting with various office equipment.
- Reasonable accommodations may be made to enable individuals with disabilities.
About the Role:
- This role is responsible for providing technical support to Hellmann Worldwide Logistics IT systems.
- The ideal candidate will have excellent communication and organizational skills.
