IT Support Specialist
hace 3 días
Job Summary
We are seeking a highly skilled IT Support Specialist to join our team at Global Services Business. As an IT Support Specialist, you will provide technical assistance to employees and contractors, troubleshoot issues, and maintain password security and data integrity.
Key Responsibilities
- Provide Help Desk Support onsite for all client employees and contractors
- Diagnose and troubleshoot incoming issues
- Provide technical support services to users with desktop, laptop, or IT services
- Develop, document, and implement standard operating procedures and customer service guidelines
- Maintain password security, data integrity, and file system security for the desktop environment
- Communicate highly technical information to technical and non-technical personnel
- Recommend hardware and software solutions
Requirements
- Minimum of 2-4 years of experience in a help desk or technical environment
- At least 2 years of experience in a desk side support capacity
- Degree in Computer Science or a related IT field work experience or equivalent
- Microsoft and Citrix product certifications are a plus
- English Advanced
Work Environment
- Requires 100% onsite commitment
- Must be able to lift over 50 lbs/22 Kg of weight
-
Technical Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Ntt Data A tiempo completoWe are seeking a skilled Technical Support Specialist to provide on-site IT support to our clients. Key responsibilities include:Key Responsibilities:Assembly and relocation of equipmentInstallation of computer equipment and peripheralsBasic technical support and troubleshootingDiagnosing and resolving Level 2 technical issuesAbout NTT DATA ServicesNTT DATA...
-
IT Control Assurance Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob Title: IT Control Assurance SpecialistJob Summary:The IT Control Assurance Specialist will be responsible for performing control testing over data security and key resiliency risks across the Experian global business. This role will work closely with the Controls Testing Leads and the Data Analytics Team to identify and develop data analytics...
-
Technical Support Specialist
hace 7 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completo**Job Summary**We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing remote technical support for IBM software, hardware, and solutions.**Key Responsibilities**Engage with customers in a timely and effective manner to resolve technical issues.Provide troubleshooting...
-
Administrative Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Bayer A tiempo completoJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Bayer. As an Administrative Support Specialist, you will be responsible for providing administrative support to our team, including tasks such as data entry, filing, and record-keeping.Key ResponsibilitiesProvide administrative support to...
-
Technical Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Experian. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients via phone, email, and other communication channels.Key ResponsibilitiesProvide first and second-level technical support to resolve client...
-
Technical Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Unlock the Power of Data**At Experian, we're passionate about harnessing the potential of data to drive positive change. Join us in our mission to empower consumers, businesses, and societies by uncovering new opportunities and insights.As a Technical Support Specialist, you'll play a vital role in helping our clients overcome complex technical challenges....
-
Technical Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Role Overview**Experian is seeking a skilled Technical Support Specialist to join our Experian Data Quality North America Professional Services team. As a Technical Support Specialist, you will play a critical role in helping our clients achieve successful outcomes through both the pre- and post-sales phases of their technology investments.**Key...
-
Platform Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica 360Training A tiempo completo**Platform Support Specialist**At 360Training, we're seeking a skilled Platform Support Specialist to join our team. As a key member of our support team, you'll play a vital role in ensuring the smooth operation of our platforms.As a Platform Support Specialist, you'll be responsible for providing first and second-level technical support for platform-related...
-
Customer Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Tebra A tiempo completoAbout the Role:As a Customer Support Specialist at Tebra, you will play a vital part in delivering exceptional customer experiences to our clients. Your primary responsibility will be to provide timely and effective support to resolve technical difficulties and address client inquiries.Your Key Responsibilities:Provide outstanding customer support via phone,...
-
Support Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoKey Responsibilities:• Provide technical support to customers via phone, email, or chat.• Troubleshoot and resolve technical issues in a timely and efficient manner.Requirements:• 2+ years of experience in a technical support role.• Strong knowledge of computer systems and software applications.• Excellent communication and problem-solving...
-
Technical Support Specialist
hace 1 mes
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Experian. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and internal teams, troubleshooting complex technical issues, and ensuring the highest level of customer satisfaction.Key ResponsibilitiesDiagnose and...
-
Technical Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at IBM. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to clients via phone,...
-
Training Support Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Bma Group A tiempo completo**Training Support Role Overview**:At Bma Group, we are seeking an experienced Training Support Specialist to join our team. The successful candidate will be responsible for ensuring the effective onboarding of new hires and developing coaching and support materials to improve individual and team performance metrics.**Key Responsibilities**:The Training...
-
Technical Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Sykes Costa Rica A tiempo completo**Job Summary**:We are seeking a skilled Technical Support Specialist to join our team at Sykes Costa Rica. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.**Key Responsibilities**:Troubleshoot network connectivity issues within the appropriate SLA/ETC and Quality...
-
IT Security Analyst Infrastructure Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Stryker Corporation A tiempo completoAbout the RoleWe are seeking a highly skilled IT Security Analyst Infrastructure Specialist to join our team at Stryker Corporation. As an IT Security Analyst Infrastructure Specialist, you will be responsible for analyzing and executing weekly scanning of our environment to discover misconfigurations in security toolsets.This position will work to remediate...
-
HR Administrative Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoAt Experian, we're looking for a highly skilled HR Administrative Support Specialist to join our team. In this role, you'll work closely with our HR Director and Generalists to provide exceptional service to our colleagues and ensure they understand our HR policies and procedures.The successful candidate will provide advice on HR policy and process matters,...
-
Logistics Chain Support Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completoLogistics Chain Support SpecialistAre you looking for a challenging role in logistics?We are seeking a highly motivated Logistics Chain Support Specialist to join our team at Kuehne+Nagel. In this role, you will be responsible for providing timely and accurate support to our local teams and USA control towers to confirm priority packages information within...
-
Technical Support Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo**Company Overview**Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Leveraging the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.**Job...
-
Customer Support Specialist II
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completo{"title": "Customer Support Specialist", "description": "Job SummaryExperian is seeking a Customer Support Specialist to join our team in Costa Rica. As a Customer Support Specialist, you will be responsible for providing excellent customer service, interpreting consumer complaints, and resolving issues in a timely and professional manner.Key...
-
Salesforce Technical Support Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Moody's A tiempo completoAt Moody's, we're seeking a skilled Salesforce Technical Support Specialist to join our team. As a key member of our CRM Application Support team, you will be responsible for providing seamless application support to our internal Moody's employees.Key Responsibilities:Handle support tickets raised by internal Moody's employees seeking help on Salesforce...