IT Infrastructure Specialist

hace 15 horas


San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

We are seeking an experienced IT Infrastructure Specialist to join our team at Viant Medical.

About the Role

This is a challenging and rewarding position that requires strong technical skills, excellent problem-solving abilities, and effective communication skills.

The successful candidate will be responsible for installing, configuring, troubleshooting, repairing, and maintaining workstations, laptops, scan guns, and peripherals, including hardware, software, UPSs, printers, and copiers.

They will also be responsible for following standard help desk procedures, logging all requests in the help desk system, and documenting resolutions within the process and knowledge base library.

A key aspect of this role is supporting the implementation and planning of deletions, additions, and major changes to support local infrastructure.

In addition, the IT Infrastructure Specialist will conduct network troubleshooting to segregate and identify general network problems.

They will also recommend software and hardware solutions, comprising upgrades and new acquisitions.

Requirements

To be successful in this role, you will require:

  • Associates Degree in Computer Science or other technical field
  • Advanced English language skills
  • 2-3 years of IT support experience

You must also possess excellent time management skills, with the ability to work independently with little supervision.

Furthermore, you should be proactive and able to identify potential issues with proposed processes or systems changes.

The ideal candidate will have strong analytical skills, excellent problem-solving abilities, and effective communication skills.

What We Offer

We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience.

Our benefits package includes:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan

We are an equal employment opportunity employer and welcome applications from diverse candidates.



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