IT Infrastructure Manager

hace 3 semanas


San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

We are seeking a highly skilled IT Infrastructure Manager to join our team at Bill Gosling Outsourcing. This is a full-time, permanent position that offers a competitive salary and excellent benefits package.

The estimated salary for this role is $85,000 - $110,000 per annum, depending on experience.

Job Description:

The IT Infrastructure Manager will be responsible for overseeing the Helpdesk Team Leaders and related staff to ensure that helpdesk support and service levels are being met.

Key Responsibilities:

  • Assist the operational, support, and management team to ensure all clients receive the standard of service set out in the company's mission statement and policy.
  • Complete all management duties, including performance reviews, review and assign work as directed, and conduct training and coaching to team members.
  • Assist the global helpdesk, system admin, and network team members by answering questions and providing support with work as required.
Required Skills and Qualifications:

To be successful in this role, you will need:

  • A minimum of 5 years' experience in an Information Technology role within the organization.
  • Previous supervisory experience in managing a team of 7+ members.
  • Proven experience in IT infrastructure planning and development.
  • A university degree or equivalent.
  • Post-secondary education in a related IT field and certifications.
Benefits:

We offer a comprehensive benefits package, including:

  • A competitive salary.
  • Excellent health and dental benefits.
  • A generous retirement savings plan.
  • Professional development opportunities.

We value diversity and inclusion in our workplace and strive to create a welcoming environment for all employees.



  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    We're seeking a Junior IT Infrastructure Project Manager to support our multi-country projects in Heredia, Costa Rica. This role involves working in virtual teams, both remotely or with a remote manager. Key responsibilities include managing projects from planning to execution, monitoring, and closure, as well as providing basic support in project financial...


  • San Francisco, Heredia, Costa Rica Encora A tiempo completo

    About EncoraEncora is a leading company in the industry, dedicated to delivering high-quality solutions and services.SalaryThe estimated salary for this position is $120,000 - $180,000 per year, based on industry standards and location.Job DescriptionWe are seeking a highly skilled IT Infrastructure Manager to join our team. The successful candidate will be...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi is seeking a highly skilled Senior IT Infrastructure Project Manager to lead our technology projects and drive business growth.The successful candidate will have at least 5 years of experience in an IT project leadership role related to infrastructure, with strong people management skills and excellent communication abilities.Key responsibilities...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    About AuxisAuxis is a dynamic organization that excels in delivering high-quality IT services. As an Auxis team member, you will be part of a collaborative environment where expertise and innovation thrive.Job Title: IT Service Delivery ManagerWe are seeking a skilled and experienced IT Service Delivery Manager to join our team. This key role involves...


  • San Francisco, Heredia, Costa Rica Ntt Data A tiempo completo

    About the RoleWe are seeking a highly skilled IT Infrastructure Project Manager JR to join our team in Heredia, Costa Rica.This is an exciting opportunity for a talented professional to lead infrastructure projects across multiple countries and drive business success through effective project management.Job ResponsibilitiesSupport end-to-end delivery of...


  • San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo

    We are seeking an experienced IT Infrastructure Specialist to join our team at Viant Medical.About the RoleThis is a challenging and rewarding position that requires strong technical skills, excellent problem-solving abilities, and effective communication skills.The successful candidate will be responsible for installing, configuring, troubleshooting,...


  • San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job OverviewCiti is seeking a highly experienced IT Infrastructure Project Director to lead our team in delivering technology projects that meet the highest standards of quality, timeliness, and cost-effectiveness.

  • IT Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    About the RoleWe are seeking an exceptional IT Manager to lead our technology strategy, ensuring alignment with our mission and business objectives.Key ResponsibilitiesTechnology Strategy: Develop and implement IT strategies that align with our business goals, driving innovation and efficiency across our global operations.Team Leadership: Provide leadership...


  • San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completo

    Job DescriptionWe are seeking an experienced IT Infrastructure Specialist to join our team at Infotree Global Solutions.The successful candidate will be responsible for delivering effective IT services to business customers, ensuring the smooth operation of enterprise-level infrastructure, and collaborating with project and support teams to implement...

  • It Compliance Manager

    hace 2 meses


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are seeking a highly skilled It Compliance Manager to lead the planning, scoping and execution of local and global information technology information systems and operational audits (including data audits) in accordance with the approved annual audit plan and in compliance with GIA and Institute of Internal Audit (IIA) standards.The ideal candidate will...

  • Logistics IT Manager

    hace 2 meses


    San Francisco, Heredia, Costa Rica Kuehne+Nagel A tiempo completo

    Kuehne+Nagel is one of the world's leading logistics companies, employing over 79.000 employees across 1,300 locations in more than 100 countries.We are seeking an experienced IT Manager to lead our information technology strategy, ensuring alignment with our mission and business objectives.This senior role involves overseeing our global technology...


  • San Francisco, Heredia, Costa Rica 360Training A tiempo completo

    About 360TrainingWe are a leading provider of online training and education solutions.Salary: $120,000 - $180,000 per yearJob Description:Key Responsibilities:Develop and execute strategies for implementing cloud infrastructure solutions using Azure technologiesCollaborate with cross-functional teams to design scalable infrastructure as a service and...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job OverviewBosch Service Solutions is a leading global provider of Business Process Outsourcing for complex business processes and services. Leveraging cutting-edge technology and the Internet of Things, our division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.We have over 9,000...


  • San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completo

    The Helpdesk Manager will be responsible for ensuring the Helpdesk Team delivers exceptional customer service in managing incident restoration and service level agreements, ensuring client inquiries are promptly attended to. They will oversee Helpdesk Team Leaders and related staff to ensure Helpdesk support and service levels are being met.Key...

  • Experian IT Audit Manager

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Unlock your potential with Experian, a global leader in information services.We're thrilled to offer this exciting opportunity as an IT Audit Manager in our Costa Rica office. As a key member of our Global Internal Audit team, you'll play a crucial role in supporting the development of best-in-class IT audit approaches and methodologies.This permanent...

  • IT Risk Manager

    hace 2 meses


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Title: IT Risk ManagerAbout the Role:Experian is seeking a skilled IT Risk Manager to join our team. As an IT Risk Manager, you will be responsible for evaluating and mitigating technology-related risks, ensuring compliance with policies and regulations, and providing expert advice to management.Key Responsibilities:Evaluates technology risks and...

  • POS System Administrator

    hace 1 semana


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job SummaryThe Level 1 Point-of-Sale (POS) System Administrator plays a critical role in maintaining the integrity of client operating system environments, ensuring high levels of system availability and performance. This position participates in software builds, configuration, staging, testing/validation, maintenance, development, and implementation of new...


  • San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

    About UsWe are ServiceNow, a company that makes the world work for everyone. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. Our team is ambitious, with a restless curiosity and drive for ingenuity.We know that your best work happens when you live your best life and share your unique...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    We are seeking a seasoned Senior IT Audit Manager to lead our team in identifying and mitigating financial, operational, and information technology risks. This role is ideal for a professional with a strong background in IT auditing, risk assessment, and project management.The ideal candidate will have at least 5 years of experience in IT auditing or risk...

  • IT Audit Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About UsExperian, the world's leading global information services company, unlocks the power of data to create more opportunities for consumers, businesses, and society.We're thrilled to share that Fortune has named Experian one of the 100 Best Companies to work for. In addition, we've been named in the 100 'World's Most Innovative Companies' by Forbes...