Global IT Infrastructure Specialist

hace 1 mes

San Francisco, Heredia, Costa Rica Boston Consulting Group A tiempo completo

Company Overview


Boston Consulting Group (BCG) is a global management consulting firm that helps organizations address complex business challenges and drive growth. With a rich history spanning over 50 years, BCG has pioneered strategy consulting and continues to innovate and redefine the industry.



Estimated Salary: $120,000 - $180,000 per year



About the Role


We are seeking a highly skilled Global IT Infrastructure Specialist to join our team. As a key member of our Global Services squad, you will be responsible for the successful implementation, configuration, and operations of software solutions supporting our Legal function. Your focus will be on software-as-a-service platforms, and you will work in an Agile squad environment to deliver projects on time and within budget.



Your Key Responsibilities



  • Implement and configure software solutions to support our Legal function
  • Work closely with other groups to enable new functionality and assist with platform configurations
  • Define sprints and partner with functional teams and product analysts to define requirements
  • Provide operational support within the Clears squad and perform related tasks
  • Collaborate with vendors on tool modifications, configurations, technical support issues, and future software upgrades


Requirements and Qualifications


To succeed in this role, you should have:



  • A college degree and at least 3 years of experience in a technical analyst or similar role
  • Proficiency in writing requirements in both agile user story and traditional formats, creating end-user documentation, and writing SQL queries
  • Experience working with cloud-based products and database query language such as SQL
  • Strong technical competence and ability to rapidly learn new tools and technologies
  • Excellent communication skills and ability to work collaboratively with multicultural distributed teams


Why Join BCG?


We value diversity, inclusion, and belonging, and we are committed to creating an inclusive workplace where everyone feels welcome and valued. Our employees come from diverse backgrounds, and we celebrate their unique perspectives and experiences. We offer a dynamic and challenging work environment that encourages collaboration, creativity, and continuous learning. If you are passionate about technology, innovation, and making a meaningful impact, join us as a Global IT Infrastructure Specialist.



Boston Consulting Group is an Equal Opportunity Employer.


All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable.

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