Account Service Specialist

hace 3 semanas


San Francisco, Heredia, Costa Rica Equifax A tiempo completo
About the Role

We are seeking a skilled Account Service Specialist to join our team at Equifax.

Job Summary

This is an exciting opportunity for a customer-focused professional to provide exceptional service and support to our clients.

Key Responsibilities
  • Deliver quality customer service that meets or exceeds company standards and client expectations
  • Maintain and improve customer relationships through daily interactions
  • Manage outbound calls to gather information and resolve customer issues
Requirements

To be successful in this role, you will need:

  • Minimum 2 years of customer service experience
  • 1-year experience working with clients in the US or Canada
  • English proficiency (verbal and written), level B2 or higher
  • 6 months of Proficiency with Google Suite and Microsoft Office (Word and Excel)
Benefits

We offer a comprehensive compensation package, including:

  • A competitive salary: $55,000 - $65,000 per year
  • Comprehensive healthcare benefits
  • On-site doctor and paramedics services
  • Life insurance
  • Gym facilities
  • Collaborative workspaces
  • Free transportation and parking
  • Subsidized cafeteria
  • Solidarity association
  • Organizational growth potential through online learning platform

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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