Senior Account Development Specialist
hace 6 días
About the Role
We are seeking a skilled Client Support Specialist to join our team in Costa Rica. This permanent home-based role offers a unique opportunity for professional development and growth.
About Us
Experian is a leading provider of consumer credit reporting and marketing services. Our mission is to help individuals and businesses make informed decisions by providing accurate and timely information.
Responsibilities
- Develop and maintain relationships with clients to identify new business opportunities and strengthen existing ones.
- Collaborate with internal teams, including sales and marketing, to achieve client objectives.
- Provide training and support to clients on Experian's products and services.
- Analyze client data to identify trends and opportunities for growth.
- Develop and implement strategies to improve client satisfaction and retention.
Requirements
- Bachelor's degree or equivalent experience.
- Minimum 3+ years of customer service experience.
- Account management or equivalent experience.
- Knowledge of consumer credit reporting marketplace.
- Excellent communication and problem-solving skills.
What We Offer
- A competitive salary: $65,000 per year.
- A comprehensive benefits package, including medical, life, and dental insurance.
- A flexible work-from-home arrangement.
- Ongoing training and development opportunities.
- A collaborative and supportive team environment.
How to Apply
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application. We look forward to hearing from you
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