Senior Account Management Professional

hace 4 días


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

Hewlett Packard is seeking a seasoned Senior Account Management Professional to join our team.

About the Role:

This role will focus on managing operational business relationships with mid-sized to large accounts, supporting project and account teams in designing customer solutions and optimizing operational processes.

Main Responsibilities:

  • Analyze account financials to develop financial strategies to maximize profitability and ROI for both Hewlett Packard and the customer.
  • Act as a point of contact for customers and/or partners for operational issues, concerns, and escalations, identifying process gaps and advocating for process improvements to enhance operational efficiency and customer satisfaction.
  • Participate in negotiations for contracts and agreements with key customers or partners to ensure that terms are favorable and aligned with Hewlett Packard's objectives.

Requirements:

  • Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 4-7 years of work experience, preferably in account management, business development, supply chain, customer service, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications:

  • Certified Sales Operations Professional (CSOP)

Salary Information:

We offer a competitive salary ranging from $85,000 to $115,000 per annum, depending on qualifications and experience. Additionally, we provide comprehensive benefits including health insurance, retirement plan, paid time off, and professional development opportunities.

About Us:

Hewlett Packard is a leading technology company dedicated to delivering innovative solutions to our customers. Our team is passionate about helping businesses succeed, and we're committed to fostering a collaborative and inclusive work environment.



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