Account Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

About the Role

We are seeking a skilled Account Specialist to join our team at Experian. As an Account Specialist, you will be responsible for managing, retaining, and driving revenue growth within existing client relationships. You will be the client liaison partnering with various internal departments to ensure seamless communication and delivery of our services.

Key Responsibilities

  • Enhance existing client relationships by focusing on service needs, research, and special projects
  • Provide product training to clients to ensure effective utilization of Experian services
  • Raise renewal and upsell opportunities
  • Monitor and understand client usage behaviors to identify and address emerging trends

Qualifications

  • 2+ years of previous customer-facing and sales experience
  • High school diploma required
  • Excellent interpersonal and professional communication skills, both verbal and written (English & Spanish)

About Experian

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are committed to creating a thriving, inclusive, and diverse team where people love their work and love working together. As an Equal Opportunity and Affirmative Action employer, we value the uniqueness of every individual and want you to bring your whole, authentic self to work.

What We Offer

Our benefits include medical, life, and dental insurance, international share save plan, flexible work arrangements, paid time off, annual performance bonus, education reimbursement, family bonding, bereavement leave, and more.



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