Veeam Microsoft 365 Data Management Specialist
hace 1 día
We're a global leader in Modern Data Management, trusted by over 400,000 customers worldwide.
Our success is built on delivering cloud data management and protection solutions that keep the world moving.
We're not just another software company – we're innovators, pushing boundaries to stay ahead of the game.
Job Description:This role plays a crucial part in maintaining strong customer relationships and ensuring timely communication.
- Maintain excellent customer rapport through regular interactions.
- Operate effectively in fast-paced environments with frequent changes and stressful situations.
- Perform other duties as assigned by management.
To succeed in this position, you'll need:
- At least six months of experience administering or troubleshooting Microsoft 365 environments.
- Some networking experience is required.
- A certification like MCA/Cloud Practitioner or a degree in Information Technology/Systems would be beneficial.
- A minimum of one year's experience in Microsoft 365 service administration and troubleshooting or equivalent certifications/education.
- One year of client or customer support experience (Level I or Level II or Level III) with demonstrated problem resolution skills.
- Exceptional verbal and written communication skills.
We offer a supportive environment where everyone grows together.
You'll be backed by a best-in-service product and our unrivalled reputation for delivering customer satisfaction.
We invest in our employees through on-demand learning systems, mentoring, training, and coaching.
Opportunities for acceleration and career growth are plentiful, whether it's learning new skills, gaining experience, or taking the next step in your career.
Ours is a culture of focus and excellence, encouraging innovation and iteration while being inclusive, diverse, open, and honest.
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