Database Infrastructure Specialist

hace 1 mes


San José, San José, Costa Rica Veeam Software A tiempo completo
Job Title: Database Infrastructure Specialist

We are seeking an experienced Database Infrastructure Specialist to join our team at Veeam Software. This role will be responsible for providing technical support and guidance on database infrastructure solutions.

About the Role:
- Troubleshoot and analyze complex database issues, including log file investigation
- Act as a technical focal point in relationships with fellow IT Professionals
- Own customer problems or issues from start to resolution
- Accurately document all customer interactions within SLA in CRM tool

Qualifications:
- Fluency in English (reading/writing/speaking)
- Strong analytical and problem-solving skills
- Ability to quickly learn and explain technical information
- Desire to take ownership of client issues through resolution
- Excellent time management skills
- Ability to work in fast-paced environment

Technical Requirements:
- Familiarity with TCP/IP knowledge
- Experience with installing, configuring, and maintaining services on Linux-based OS
- Knowledge of Oracle database concepts (versions 11g and newer), IBM DB2 database concepts (versions 10.5 and newer), and SAP HANA database concepts
- Understanding of backup/restore concepts and workflows for mentioned databases

Salary Information:
- The estimated salary range for this position is $120,000 - $180,000 per year, depending on experience and location.

Work Environment:
- Our company values a diverse and inclusive workplace and offers competitive benefits and compensation packages.

About Us:
- We are a leading provider of backup and recovery software for virtual, physical, and cloud environments.
- Different departments handle every phase of the solution lifecycle.
- We build products to meet complex backup and data management challenges.


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