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IT Service Delivery Expert
hace 7 días
**Client-Focused Support**
We strive to provide world-class support to our clients, and we're looking for a skilled IT Support Engineer to join our team. The ideal candidate will have a strong focus on client satisfaction, excellent communication skills, and the ability to build successful working relationships.
**Responsibilities and Qualifications**
• Deliver exceptional customer support and build strong working relationships with clients
• Develop exceptional interpersonal, presentation, and communication skills, both verbally and in writing
• Prioritize client satisfaction and effectively manage client relationships
• Possess fluency in English, both spoken and written
• Remain calm and professional in high-pressure situations, while maintaining attention to detail and the ability to learn quickly
• Demonstrate strong problem-solving and troubleshooting skills, with the ability to adapt to new software products and technologies
**Benefits and Advantages**
• Comprehensive benefits package, including stability and job security
• Opportunities for growth and development within a dynamic and supportive environment
• A hybrid work arrangement, combining remote work with in-office collaboration
• Full-time employment, Monday through Friday
