Service Delivery Expert
hace 5 días
As a Service Desk SME, you will be responsible for administering department directives, controlling day-to-day operations, and guiding front-line staff. You will also provide next-level support to first-level teams, creating and updating documentation, researching complex questions, and maintaining knowledge of product offerings.
Other key responsibilities include complying with operational processes and security policies, attending scheduled meetings, verifying analyst queues daily, and performing quality evaluations for first-level teams.
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IT Service Delivery Representative
hace 5 días
San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad De Responsabilidad Limitada A tiempo completoAbout the JobWe are seeking an IT Service Delivery Representative to join our team at Kyndryl. As an IT Service Delivery Representative, you will be responsible for providing exceptional customer experiences by troubleshooting and resolving technical issues using various communication channels (chat, email, MS Teams). You will also work with back-office...
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IT Service Delivery Professional
hace 5 días
San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo**Key Responsibilities:**Leverage HP TechPulse solution and modern PC management tools (Microsoft Intune, Azure, and Config Manager experience required) to proactively manage customers' fleets and maintain device health.Provide remediation steps to customers to resolve performance, security, availability, and capacity issues.Develop and implement effective...
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Service Delivery Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _**- Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.- Represents services on product or solution core teams and provides service requirements into product development stages/phases,...
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Service Delivery Coordinator
hace 7 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise is a global leader in the technology industry, driving innovation and progress. As a Partner Service Delivery Intern, you will play a crucial role in supporting our partners and delivering exceptional service to customers.We are committed to building strong relationships with our partners, providing them with the tools and support...
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Pc Services Delivery Project Manager
hace 3 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Our organization**:HP is accelerating on Services to creating outcome-based solutions for all our customer categories.Our organization (Customer Support / CSSD-WDS) delivers these services.Our team (Services Delivery Capability team) plays a key role in the design of these services with the Business Units and are responsible of developing and optimizing...
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Service Delivery Coordinator
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoWe are seeking a highly motivated and results-driven Client Services Associate II to join our team at Experian. In this role, you will have the opportunity to work with cutting-edge data and technology to deliver exceptional customer experiences and drive business growth.Key Responsibilities:Provide top-notch customer care in a fast-paced environmentDiagnose...
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Service Delivery Analyst
hace 1 semana
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe Service Delivery Analyst is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Identifies policy gaps and formulates policies.Interprets data and makes recommendations.Researches and interprets factual information.Identifies inconsistencies in data or results, defines...
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Senior Service Delivery Manager
hace 7 días
San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completoJob OverviewCognizant Technology Solutions is seeking a highly skilled Senior Service Delivery Manager to join our team. As a key member of our Financial Services group, you will be responsible for managing customer relationships, ensuring timely delivery of services, and maintaining high-quality standards.Key ResponsibilitiesManage customer relationships...
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Client Service Delivery Manager
hace 6 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAs a Data Support Expert at Experian, you will play a crucial role in delivering exceptional customer experiences by providing tailored solutions that meet our clients' needs.Our team is dedicated to empowering businesses and consumers by unlocking the power of data, and we're looking for experienced professionals like you to join our mission.Key...
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Customer Service Expert
hace 3 semanas
San Francisco, Heredia, Costa Rica Swarovski A tiempo completoABOUT THE JOB:At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create.Our Global Business Services (GBS) Spoke, based in San Jose, Costa Rica is an attractive workplace, which delivers high quality multi-functional services, provides functional expertise, and ensures a continuous improvement of our process...
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Sr. Service Delivery Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...
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Partner Service Delivery Intern
hace 3 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoPartner Service Delivery Intern (Costa Rica)This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext.We have the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation.At HPE we believe in bold moves, the...
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Service Delivery Team Lead
hace 5 días
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoResponsibilities:Manage a team of Customer Service Representatives to drive delivery of exceptional customer service.Coach and motivate team members to meet KPI targets.Identify ways to increase overall team performance and efficiency.Administer annual reviews and performance improvement plans.Assist in developing and maintaining strong, collaborative...
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Guest Service Expert
hace 4 semanas
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23059642**Job Category** Food and Beverage & Culinary**Location** AC Hotel Heredia Belen, Calle la Ribera, Belen, Heredia, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their...
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Logistics Delivery Specialist
hace 5 días
San Francisco, Heredia, Costa Rica United Parcel Service A tiempo completoCompany Overview\United Parcel Service (UPS) is a Fortune Global 500 organization that offers exciting opportunities for growth and development.\Job Description\This position delivers and picks up packages to and from residential and/or commercial properties, practicing safe transportation methods while traveling to and from destinations.\Required Skills and...
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Partner Service Delivery Intern
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Our new innovative IT services organization is HPE Pointnext.We have the expertise to advise, integrate, and accelerate our customers' outcomes from their...
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Event Service Expert
hace 3 semanas
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo**Job Number** 23118036**Job Category** Food and Beverage & Culinary**Location** AC Hotel Heredia Belen, Calle la Ribera, Belen, Heredia, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about serving guests during a banquet or event.Instead, we want to build an experience that is...
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Service Management Senior Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Brenntag A tiempo completo**SERVICE MANAGEMENT SENIOR SPECIALIST**:Our team in **Heredia** currently has an opening for a **Service Management Senior Specialist**Brenntag Business Services is looking for an experienced Service Delivery Senior Specialist to be part of the Americas Team.**YOUR ROLE & RESPONSIBILITIES**:- Collaborate with Service Manager and other team leaders to...
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Transportation Service Associate
hace 4 días
San Francisco, Heredia, Costa Rica United Parcel Service A tiempo completoRole Summary\This role involves delivering and collecting packages to and from various locations, requiring strong navigation skills and attention to safety protocols.\Responsibilities\The key responsibilities of this position include learning and executing safe driving practices, ensuring timely delivery of packages, and maintaining a positive relationship...
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Software Delivery Expert
hace 5 días
San Francisco, Heredia, Costa Rica Firmex A tiempo completoAt Firmex, we're committed to delivering quality software and exceptional customer experiences.We're seeking a skilled DevOps Engineer to join our team and drive automation, innovation, and excellence.This role offers the opportunity to work with cutting-edge technologies, collaborate with talented professionals, and contribute to the growth and success of...