IT Service Delivery Representative
hace 3 días
About the Job
We are seeking an IT Service Delivery Representative to join our team at Kyndryl. As an IT Service Delivery Representative, you will be responsible for providing exceptional customer experiences by troubleshooting and resolving technical issues using various communication channels (chat, email, MS Teams). You will also work with back-office teams to handle escalations and complex issues.
Your Key Responsibilities
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IT Service Delivery Professional
hace 3 días
San Francisco, Heredia, Costa Rica Digital Risk, Llc. A tiempo completo**Key Responsibilities:**Leverage HP TechPulse solution and modern PC management tools (Microsoft Intune, Azure, and Config Manager experience required) to proactively manage customers' fleets and maintain device health.Provide remediation steps to customers to resolve performance, security, availability, and capacity issues.Develop and implement effective...
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IT Service Delivery Manager
hace 7 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo**Job Summary:**The ideal candidate for this role will be responsible for ensuring the seamless delivery of IT services to our customers. This involves developing and implementing effective strategies to enhance customer satisfaction, while also driving business growth.Key Responsibilities:Develop and execute service delivery plans to meet customer...
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IT Service Representative
hace 6 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Job Overview:**We are seeking an experienced Technical Support Representative to provide top-notch technical assistance to Aligntech employees worldwide. As a valued member of our team, you will contribute to the success of our organization by delivering exceptional customer service and technical support.**Primary Responsibilities:**Diagnose and resolve...
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Service Delivery Manager
hace 7 días
San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completoCompany OverviewCognizant Technology Solutions is a leading provider of IT and business consulting services. We have a strong track record of delivering high-quality solutions to our clients.Job DescriptionWe are seeking a highly skilled Service Delivery Manager to join our team. The successful candidate will be responsible for managing the delivery of our...
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Customer Service Representative
hace 7 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoAt British American Tobacco, we are committed to crafting A Better Tomorrow. Our purpose drives our people and passion for innovation.This is what makes us a global leader in the industry. With over 53,000 employees across more than 180 markets, we offer a diverse and dynamic work environment.We are seeking a Customer Service Representative to join our team....
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Lead Customer Service Representative
hace 6 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoJob Description:The Customer Support Supervisor will oversee the day-to-day operations of Patient Pop's individual team. This role requires a highly motivated and goal-oriented individual with excellent communication skills.Responsibilities:Oversee a team of up to 15 Customer Support RepresentativesSupervise, coach, motivate, and develop the Customer Support...
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Partner Service Delivery Intern
hace 3 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoPartner Service Delivery Intern (Costa Rica)This role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext.We have the expertise to advise, integrate, and accelerate our customers' outcomes from their digital transformation.At HPE we believe in bold moves, the...
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Customer Service Representative
hace 6 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob OverviewAuxis is seeking a highly skilled and experienced Customer Service Representative to join our team. As an Application Advocate, you will provide exceptional customer service support to Auxis clients, ensuring high levels of customer satisfaction and productivity.
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Home Based Customer Service Representative
hace 4 semanas
San Francisco, Heredia, Costa Rica Forterra Pest Control A tiempo completoWelcome to Forterra Pest ControlWe are a pest control company based in Dallas, Texas, USA and are excited to hire a remote, home-based customer service representative (CSR).We are looking for someone who is passionate, intelligent, and caring.They will be a core member of our CSR team to support our customers.This role is fully remote (work-from-home).This...
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Customer Service Representative
hace 5 días
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob DescriptionWe are looking for a highly organized and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and escalating issues to management as needed.About Marriott InternationalMarriott International is...
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Technical Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoJob DescriptionThis Technical Service Representative position is responsible for delivering outstanding technical support to customers, ensuring prompt resolution of issues, and driving continuous improvement in internal processes.
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Partner Service Delivery Intern
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Our new innovative IT services organization is HPE Pointnext.We have the expertise to advise, integrate, and accelerate our customers' outcomes from their...
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Customer Service Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica 360Training A tiempo completo**360training****Customer Service Representative - Spanish / English****Responsibilities**- Receive, initiate, document, and handle product/service-related transactions over the phone with customers.- Review and master product/service-related systems and materials per customer.- Demonstrate strong interpersonal skills while interacting with customers,...
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IT Service Management Professional
hace 5 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Description**We are looking for a highly motivated and experienced IT Service Management Professional to join our team at Hewlett Packard. As an IT Service Management Professional, you will play a crucial role in developing and implementing support strategies for product families, ensuring efficient collaboration between regional and global teams.In...
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Service Delivery Team Lead
hace 3 días
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoResponsibilities:Manage a team of Customer Service Representatives to drive delivery of exceptional customer service.Coach and motivate team members to meet KPI targets.Identify ways to increase overall team performance and efficiency.Administer annual reviews and performance improvement plans.Assist in developing and maintaining strong, collaborative...
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It Service Delivery Technician
hace 3 semanas
San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...
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Customer Service Representative
hace 4 semanas
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service RepresentativePosición HIBRIDA, oficina se ubica en Belén de Heredia.Contrato TEMPORAL por 3 meses.Horario de Lunes a Viernes.**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 6 meses de experiência en call center.**Job Types**: Temporary, Full-time**Salary**: ¢500,000.00 - ¢550,000.00 per month**Education**:- High school...
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Service Delivery Strategist
hace 6 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Overview**Hewlett Packard is seeking a skilled professional to join our team as a Service Delivery Strategist. In this role, you will be responsible for developing and implementing support strategies for product families, ensuring seamless collaboration between regional and global teams.As a Service Delivery Strategist, you will work closely with...
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Customer Service Representative
hace 4 semanas
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service RepresentativePosición PRESENCIAL, oficina se ubica en Belén de Heredia.Contrato TEMPORAL por 1 mes y medio.Horario de Lunes a Viernes.Horarios diferentes.**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 6 meses de experiência en call center.**Job Types**: Temporary, Full-time**Salary**: ¢500,000.00 - ¢550,000.00 per...
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It Service Delivery Technician
hace 3 semanas
San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo**Knowledge/Education**:- Associates Degree in Computer Science or other technical field is requiredAdvanced English**Job Experience**:- 2-3 years IT support experience required**Skills/Competencies**:- Provide after-hours support when required critical to the business operations- Ability to work effectively in a fast-paced team environment as well as...