Service Delivery Expert

hace 5 días


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

Sgf Global is looking for a Service Delivery Expert who can provide exceptional customer service and support. As a key member of our team, you will be responsible for resolving internal requests quickly and providing feedback on process improvements.

Key Responsibilities:

  • Fully understand the company's policies and procedures to ensure seamless delivery of services.
  • Maintain accurate records and reports to track progress and identify areas for improvement.
  • Collaborate with colleagues across different regions to share best practices and expertise.
  • Analyzing complex problems and developing effective solutions.

Requirements:

  • Demonstrated experience in customer service or a related field.
  • Proven ability to work in a fast-paced environment and meet deadlines.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.


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