Security Service Delivery Engineer

hace 6 días


San Francisco, Heredia, Costa Rica Ibm A tiempo completo

**Your Career Opportunities**

We are committed to helping you achieve your career goals and develop your skills in cybersecurity. As a Security Service Delivery Engineer, you will have the opportunity to work on cutting-edge security technologies and collaborate with cross-functional teams to deliver innovative solutions.

**Key Responsibilities**

- Design, build, troubleshoot, and maintain lab environments for new security services
- Consult on the technical design of security services and identify potential risks and limitations
- Create documentation for Service Delivery teams to utilize while supporting the service
- Provide guidance and direction to developers on product-specific items and act as the technical liaison with vendor technical support

**Requirements**

  • 2 years experience in networking and systems, with a strong understanding of managed security services and cybersecurity concepts
  • Ability to learn administration and technical support aspects of Cyber Security products, including cloud, network protection, data & analytics, and endpoint security
  • Strong communication skills, both written and verbal, with the ability to work on multiple projects simultaneously

**Benefits**

We offer a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plan, paid time off, and access to employee assistance programs. We also offer professional development opportunities, tuition reimbursement, and flexible work arrangements.



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