Key Account Growth Specialist

hace 11 horas


San José, San José, Costa Rica Palo Alto Networks A tiempo completo

At Palo Alto Networks, we strive to be the cybersecurity partner of choice for our customers. Our mission is clear: protect our digital way of life and create a safer world.

Job Overview

The role of Strategic Relationship Representative (SRR) is critical in ensuring the success of our rapidly growing customer base. As an inside role, you will play a key part in positioning renewals and additional software and hardware sales to existing customers.

Responsibilities

  • Upsell customers to more extensive product lines or encourage them to consider new products;
  • Evaluate customers' current accounts and discuss their effectiveness, identifying opportunities for growth and improvement;
  • Develop and maintain productive relationships with Renewals Sales Team, Field Sales Teams, Sales Managers, Inside Sales, Channel Partners, and End Users to drive expansion and add-on business;
  • Collaborate with all entities to generate quotes and close opportunities;
  • Communicate regularly with Sales Account Managers to ensure they are aware of customer interests and status, and recommend follow-up with customers on broader opportunities;

Requirements and Qualifications

  • Experience in managing a large customer base for Enterprise and Commercial accounts;
  • Sales experience and knowledge of SaaS-based architectures, preferably in networking and/or security contexts, with awareness of SASE technology;
  • Proven ability to learn new technologies quickly, adapt to changing needs, and possess strong analytical skills;
  • Passion for sales and a consistent track record of achieving and exceeding sales goals;
  • Excellent time management and interpersonal skills;
  • Ability to build quotes with various product configurations;
  • Expertise in working within Salesforce for forecasting and CPQ for quoting;

Additional Information

We value diversity and innovation at Palo Alto Networks. We believe that a diverse team can accomplish more together than alone. All your information will be kept confidential according to EEO guidelines.



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