Key Account Business Development Specialist
hace 2 días
Job Overview
We are seeking a skilled Key Account Business Development Specialist to join our team at Emerson.
About the Role
In this dynamic role, you will be responsible for building and maintaining strong relationships with customers by providing complex product solutions and services. As an Inside Sales representative, you will serve as a liaison between support teams and Sales Managers, ensuring seamless issue resolution related to sales processes.
You will plan promotional strategies and events with customers, negotiate special and standard pricing, and achieve quarterly and annual sales targets. Additionally, you will register all relevant customer interactions in CRM tools, handle incoming requests, and provide necessary support and proposals based on customer specifications.
Responsibilities
- Develop and execute strategic plans to grow key accounts and drive revenue growth.
- Maintain open and transparent communication with customers, ensuring timely issue resolution and delivering exceptional customer service.
- Collaborate with cross-functional teams to provide software licensing and hardware assistance through various platforms.
- Create and maintain accurate records of customer interactions, including progress and results.
- Conduct regular business reviews with customers to discuss progress and address any concerns.
Requirements
- Bachelor's degree and 4-6 years of experience in customer service, account management, and inside sales.
- Proven track record of success in customer relationship management and sales.
- Proficient end-user IT skills, including MS Office, Outlook, SAP, and SFDC.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Fluency in English is essential.
What We Offer
As a valued member of our team, you can expect a competitive compensation package, opportunities for career growth and development, and a collaborative work environment that fosters innovation and creativity.
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