Account Operations Specialist

hace 9 horas


San José, San José, Costa Rica Micro Focus A tiempo completo

At Micro Focus, we are seeking a skilled Account Operations Specialist to join our team. This role is responsible for the execution of operational processes related to customer master data setup and maintenance.

Key Responsibilities:

  • Conducts and reviews complex operational analyses on customer data to ensure efficiency and effectiveness of defined processes.
  • Serves as a point of contact and collaborates with other functions to drive resolution of operational issues, in support of customer/partner requirements.
  • Consults and advises on operational matters of account management cases to internal clients at peer levels and above.
  • Communicates operational process changes to customers/partners and internal clients; supports implementation phase.

Requirements:

  • First-level university degree or equivalent experience.
  • 1-2 years of experience in a business-related function, preferably data analysis and Master Data Management.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

Micro Focus is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive workplace culture that values diversity and promotes equality of opportunity.



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