Account Growth Expert

hace 4 días


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Key Responsibilities

  • Drive the creation and execution of strategies to achieve business goals and scale best practices across the organization.
  • Collaborate cross-functionally to explore inventive ways to identify and optimize growth levers, including selection expansion, merchandizing strategy, brand positioning, and catalog quality.
  • Build and cultivate strong relationships with internal stakeholders in your portfolio, serving as a trusted advisor and business advocate.
  • Use customer feedback, market growth trends, and analyze key metrics to contribute to the strategic development of features and programs that accelerate stakeholder satisfaction and improve their experience working with the Global Production Studio.
  • Identify, optimize, and scale improvements that can benefit a large set of customers, driving efficiencies through tools and processes, simplifying SOPs, etc.

Requirements

  • Experience in E-Commerce, Retail, Consulting, and/or B2B.
  • Experience and expertise communicating/influencing senior business decision-makers (C-level).
  • Effective territory/account management.
  • Strategy development with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, and negotiation.
  • Experience using analytical, account management, and productivity tools, including Oracle Business Intelligence, CRM tools like SalesForce, Smartsheet, and Microsoft Office Suites.


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