
Account Growth Strategist
hace 1 día
About the Role:
The Account Growth Strategist is responsible for driving customer adoption, retention, and expansion across a portfolio of accounts. This role requires a deep understanding of customer goals and outcomes, as well as the ability to develop strong relationships with key stakeholders.
Key Responsibilities:
- Develop and execute customer success plans to drive adoption and retention
- Build and maintain strong relationships with customers and internal stakeholders
- Identify and pursue growth opportunities through upselling and cross-selling
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
Requirements:
- 5+ years of experience in customer success or a related field
- Proven track record of driving customer adoption and retention
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
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