Account Growth Specialist

hace 3 días


San José, San José, Costa Rica Hr Strategic Solutions A tiempo completo

Job Summary:

We're seeking an Account Growth Specialist to join our team at Hr Strategic Solutions. This role is perfect for someone who excels in customer-facing environments and has a passion for driving business growth through effective relationships.

Key Responsibilities:

  • Provide exceptional customer service, addressing account-related inquiries, troubleshooting, and issues in a timely and professional manner.
  • Develop and implement strategies to increase revenue through upselling and cross-selling, leveraging product knowledge and industry expertise.
  • Work closely with cross-functional teams to ensure seamless delivery of services and continuous improvement of the client experience.
  • Monitor and report on key performance indicators (KPIs), identifying areas for improvement and implementing corrective actions as necessary.

Requirements:

  • 2+ years of experience in customer-facing roles, preferably in sales or account management.
  • Proven track record of achieving sales targets and consistently exceeding expectations.
  • Strong understanding of financial services and deposit procedures, with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in CRM software and other relevant tools.

Benefits:

  • Competitive compensation package with bonus potential.


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