Travel Career Development Specialist

hace 4 días


San José, San José, Costa Rica Sykes Costa Rica A tiempo completo

Company Overview

Sykes Costa Rica is a leading provider of customer service solutions, empowering individuals to develop their skills and excel in the travel industry.

Job Summary

We are seeking a highly motivated Travel Academy graduate to join our team as a Travel Associate. This role offers the opportunity to utilize Sabre Native software, provide exceptional service to clients, and develop problem-solving skills in air ticketing and hotel bookings.

Required Skills and Qualifications

To succeed in this position, you must possess:

  • English Language Proficiency: 85% or higher (mandatory)
  • Customer Service Experience: Minimum 2 years in a call center environment (mandatory)
  • Travel Industry Background: Desired, but not mandatory
  • Schedule Flexibility: Essential for this role

Responsibilities

Your primary responsibilities will include attending all scheduled classes, where you will learn and master Sabre Native software, and develop your skills in air ticketing and hotel bookings. This comprehensive training program aims to equip you with the necessary knowledge and expertise to excel in the travel industry.

Becoming a Travel Associate

As a successful Travel Associate, you will have the opportunity to provide exceptional service to our clients, tackle complex issues, and communicate effectively both verbally and in writing. Your passion for the travel industry will enable you to become a natural problem solver and excel in this dynamic role.



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