Experiential Travel Marketing Operations Specialist

hace 1 día


San José, San José, Costa Rica Tcs Expeditions A tiempo completo

We pride ourselves on being travel experts at Tcs Expeditions, a rapidly growing international travel company.

Our ambition is to build the world's leading experiential travel company with over 2000 colleagues across 30 countries worldwide. We share our knowledge, expertise, and standard processes to stay at the forefront of the travel industry.

The Web Marketing Operations Specialist will report to our Director of Website & Conversions and liaise closely with our Marketing and Technology team members who work out of our offices around the world.

**Key Responsibilities:**

  • Support the team with uploading and updating content to our websites such as articles, itineraries, reviews, and more.
  • Work closely with the teams to build landing pages and ensure that all website updates happen accurately and on time.
  • Create best practices and procedures in using CMS and centralized content libraries.
  • Liaise closely with the content, CRM, and tech teams to ensure that all data and customer-related information is getting supervised accurately across relevant platforms.
  • Ensure that tags and codes are implemented correctly, including Google Adwords, Bing, Facebook, etc. Experience in updating/maintaining Google Tag Manager is required.
  • Use google analytics and other measurement tools to extract and report weekly web data and findings.
  • Test and validate that all website forms and questionnaires are mapped appropriately to our database and are working correctly.
  • Work with the developer to test and validate any new updates or changes on dev servers before it is deployed to production. Experience in following a robust Quality Assurance process is required.
  • Assist the teams with any technical issues they face with website features and functionalities. If there are bugs, work closely with the product manager and/or tech team to resolve them.

**Requirements:**

  • Proactive and hands-on experience with handling website tickets and working with various team members to support and solve any problems/bugs that arise.
  • Basic knowledge of html.
  • Documentation of processes and standard methodologies.
  • QA testing experience of websites, forms, and questionnaires, etc.
  • Experienced in the implementation of Google Analytics tracking.
  • Good English language communication skills.
  • A high bias for action and keen eye for detail and quality.
  • Flexible, agile, adaptive, and open to learning.
  • Ability to deep dive and implement root cause analysis.
  • Good problem-solving abilities and prioritization skills.
  • A university degree, and a minimum of 3 years of work experience with a focus on website operations, digital marketing, or technology.


  • San José, San José, Costa Rica Tcs Expeditions A tiempo completo

    Marketing Operations SpecialistAt Tcs Expeditions, we're seeking a skilled Marketing Operations Specialist to support the execution of trip marketing initiatives. Key responsibilities include managing marketing expenses, coordinating with internal stakeholders, and overseeing direct mail fulfillment. The ideal candidate will possess a strong understanding of...


  • San José, San José, Costa Rica Catalina Marketing A tiempo completo

    Job DescriptionThe Marketing Execution Specialist will be responsible for optimizing end-to-end campaign execution, translating diverse business requirements into precise technical specifications for setup, optimization, and delivery. This role ensures high-quality campaigns for our internal clients, collaborating with Sales, Sales Support, Operations, and...


  • San José, San José, Costa Rica Europe Express A tiempo completo

    We are seeking a dedicated and customer-focused Travel Industry Operations Specialist to join our team at Europe Express. In this role, you will play a vital part in supporting the needs of our US-based travel agent partners from deposit through trip completion.**Company Overview**Europe Express is a well-established company providing high-quality custom...


  • San José, San José, Costa Rica Catalina Marketing A tiempo completo

    Vue d'ensemble du posteL'équipe de vente au détail de Catalina aux États-Unis est considérée comme l'une des meilleures dans son secteur pour stimuler les ventes, accroître la fidélité et réduire les coûts pour les détaillants à travers le monde. Avec accès à la plus grande base de données sur le comportement des consommateurs, vous...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    Company OverviewAt WNS Global Services, we are a global Business Process Management (BPM) leader. We combine operational excellence with deep domain expertise in key industry verticals to deliver business value to our clients worldwide.Job DescriptionWe are seeking an experienced Travel Operations Process Specialist to join our team. As a key member of our...


  • San José, San José, Costa Rica Netskope A tiempo completo

    About NetskopeNetskope is a cloud security pioneer that helps organizations protect their data in the cloud. As a global company, we have a unique opportunity to redefine network and data security for the modern enterprise.Job DescriptionWe are seeking a highly skilled Marketing Operations Specialist to join our team. The successful candidate will be...

  • Travel Experience Creator

    hace 2 semanas


    San José, San José, Costa Rica Intrepid Travel A tiempo completo

    Company Overview:Intrepid Travel is a leading tour operator that offers unique and immersive experiences for travelers. We are passionate about providing exceptional customer service and creating unforgettable moments for our customers.About the Role:We are seeking a highly skilled Product Assistant to join our team in San Jose, Costa Rica. As a Product...


  • San José, San José, Costa Rica Tcs Expeditions A tiempo completo

    Career OverviewTcs Expeditions is seeking a skilled Luxury Travel Content Specialist to join its Private Custom Travel team. As a key contributor to the team, this role will be responsible for crafting compelling content that showcases the company's luxurious travel experiences.Key ResponsibilitiesDevelop engaging sales proposals and sample itineraries that...


  • San José, San José, Costa Rica Catalina Marketing A tiempo completo

    About Catalina MarketingCatalina Marketing is a dynamic and innovative company seeking a skilled Data Operations and Quality Specialist to join our team. This role plays a vital part in ensuring a seamless high-quality experience for our clients.Key ResponsibilitiesDefine requirements and onboard data to manage integrations, ensuring maximum client...


  • San José, San José, Costa Rica Arkose Labs A tiempo completo

    About Arkose LabsArkose Labs is a pioneering startup in the fraud prevention industry, backed by leading investors such as Softbank, Microsoft, and PayPal. Our innovative approach to combating fraud has disrupted the market, making us a trusted partner for the world's largest brands.We're looking for a highly skilled Digital Operations Specialist to join our...


  • San José, San José, Costa Rica Svc Slr A tiempo completo

    About SVC SlrSVC Slr is an innovative fintech organization at the forefront of redefining the travel industry.Job OverviewWe are seeking a Senior Project Specialist with expertise in partnership management, particularly in the travel and hospitality sector. The successful candidate will play a key role in establishing partnerships with telecom companies,...


  • San José, San José, Costa Rica Grupo Preseleccion A tiempo completo

    About Grupo PreseleccionWe are a dynamic company seeking an experienced professional to join our team as a Business Development and Trade Marketing Specialist.Job DescriptionThe successful candidate will be responsible for developing and implementing effective trade marketing strategies to drive business growth and expand our presence in the consumer goods...


  • San José, San José, Costa Rica Ventura Travel A tiempo completo

    Job Title: Global Travel Ambassador for Costa RicaAre you passionate about sharing the wonders of Costa Rica with travelers from around the world? Do you have a deep understanding of the country's culture, history, and natural beauty?We are seeking a skilled and charismatic Global Travel Ambassador to lead our groups of travelers on unforgettable adventures...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Job OverviewWe are seeking a highly skilled Digital Marketing Campaign Specialist to join our team at Emerson. As a key member of our marketing department, you will play a critical role in supporting the development and execution of digital marketing campaigns that drive business growth and customer engagement.Duties and ResponsibilitiesCollaborate with...


  • San José, San José, Costa Rica Catalina Marketing A tiempo completo

    About Catalina MarketingCatalina Marketing is a personalized digital media leader that delivers omni-channel solutions to our customers with a long-standing history of rich data assets, but our greatest asset is our people. Our guiding principles set the stage for winning in the markets we serve, and our potential is powerful.Our team is an inclusive...


  • San José, San José, Costa Rica Exodus A tiempo completo

    About the RoleWe are seeking a highly organized and detail-oriented individual to join our Customer Operations team as a Customer Operations Support Specialist. As part of our team, you will play a crucial role in ensuring seamless customer experiences from post-booking to pre-travel.ResponsibilitiesGenerate and review customer documentation, including...


  • San José, San José, Costa Rica Tcs Expeditions A tiempo completo

    Job DescriptionAt Tcs Expeditions, we are a pioneer in the private jet travel industry.We have developed and operated more expeditions than anyone else—and continue to innovate new ways of exploring the world.Our expertise has led us to be the most-awarded jet expedition company in the world, winning accolades over multiple years in renowned travel...


  • San José, San José, Costa Rica Tcs Expeditions A tiempo completo

    **Digital Marketing Operations Coordinator**Tcs Expeditions is a rapidly growing international travel company that offers the world's best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more. We pride ourselves on being travel experts, owning the way when it comes to providing outstanding travel experiences.**Key...


  • San José, San José, Costa Rica Grupo Preseleccion A tiempo completo

    Company Overview: Grupo Preseleccion is a dynamic and innovative company seeking a highly skilled marketing trade specialist to join its team.">Estimated Salary: $60,000 - $80,000 per annum, depending on experience.">Job Description">We are looking for a Senior Marketing Trade Specialist to be based in San José. As a key member of our marketing team, you...

  • Data Engineer

    hace 1 mes


    San José, San José, Costa Rica Splunk A tiempo completo

    Splunk, a leading provider of unified security and observability platforms, seeks a skilled Data Engineer to join its Marketing Operations Data Engineering Team. As a critical member of this team, you will play a key role in supporting marketing performance evaluation through reporting, data architecture, and infrastructure development.With a strong focus on...