Travel Experience Creator
hace 2 días
Company Overview:
Intrepid Travel is a leading tour operator that offers unique and immersive experiences for travelers. We are passionate about providing exceptional customer service and creating unforgettable moments for our customers.
About the Role:
We are seeking a highly skilled Product Assistant to join our team in San Jose, Costa Rica. As a Product Assistant, you will play a vital role in creating commercially viable sustainable, experience-rich travel experiences for our customers.
Key Responsibilities:
- Collaborate with the Destination Product Manager to produce priced group series itineraries.
- Work closely with other departments to create unique products, inclusions, and itineraries.
- Develop strong relationships with internal and external stakeholders to ensure exceptional customer satisfaction.
- Utilize knowledge of regional trip operations and incident management to deliver high-quality travel experiences.
- Stay up-to-date with industry trends and best practices to continuously improve our products and services.
Requirements:
To be successful in this role, you will need:
- A strong understanding of the tourism industry, including product/sales/commercial/operational capacities.
- Experience working with travel-related systems, such as Travel Studio and Elements.
- Proficiency in Microsoft Office suite, including Excel.
- Demonstrated ability to build strong relationships and communicate effectively with internal and external stakeholders.
- A commitment to achieving customer satisfaction and delivering exceptional service.
- Knowledge of tourism in countries such as Mexico, Guatemala, Belize, Honduras, El Salvador, Nicaragua, Panama, and Costa Rica.
Benefits:
- Competitive salary: $40,000 - $60,000 per year.
- Flexible work options, including work-from-home arrangements.
- E-learning and professional development opportunities.
- An Employee Assistance Program, providing 24/7 counseling services.
- The opportunity to work towards Purpose-related activities throughout the year.
What We Offer:
In addition to a competitive salary and benefits package, we offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about creating unforgettable travel experiences, and we're looking for someone who shares our vision and values.
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