Travel Experience Coordinator
hace 10 horas
**Company Overview:**
Enchanting Travels is a dynamic, innovative company that specializes in crafting bespoke journeys for discerning travelers to over 70 countries worldwide. Founded in 2004, we have made the travel dreams of thousands of guests come true.
We are part of Travelopia, a world-leading specialist travel group providing unique experiences to customers. Our diverse team of 160+ individuals from 17 nationalities works together from our offices in the USA, Canada, Germany, Australia, India, Argentina, and Kenya.
About Us:
As part of the Travelopia group, we offer a range of unique travel experiences, including adventure travel, safaris, private jet expeditions, tailor-made luxury holidays, yacht charter holidays, educational trips, corporate hospitality, and sporting event fan travel.
Our Role:
The Trip Coordinator plays a crucial role in managing and coordinating trips for international guests, ensuring a seamless experience through excellent organization and communication.
Key responsibilities include working closely with partners and the reservation team to confirm ground services, reconfirming all services with relevant partners before each trip, liaising between guests and partners to execute trips, and briefing guests about upcoming experiences.
What We Expect From You:
To be successful in this role, you will require 2+ years of customer service experience in travel, tourism, or hospitality, with excellent communication skills in English and German (verbal and written).
You will need to be an exceptional listener, able to convey information clearly and concisely, and love interacting with guests to delight and make their travel dreams come true.
Benefits:
This is a unique customer service opportunity that offers a dynamic, multicultural work environment, support for your growth and development, flexible working hours, and the chance to have a lasting impact on our guests' lives.
We listen to your ideas and suggestions, giving you the opportunity to shape your own and our company's path.
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