Service Delivery Professional
hace 6 días
**About the Role:**
We are seeking an experienced Service Delivery Professional to lead and develop product support or solution(s) planning over entire lifecycle. This includes conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.
**Responsibilities:**
- Leverage business analysis skills to identify root cause and develop recommendations/solutions to drive business improvements.
- Collaborate with regions/WW regarding service and support planning, implementation and performance.
- Utilize understanding of customer business requirements to develop business case, validate the solution, and demonstrate services added value.
**Education and Experience Required:**
We typically require 5+ years to establish a proven track record in directly related business.
**Knowledge and Skills:**
- Moderate knowledge of MPS and services industry.
- Knowledge of company organization, policies, HPS services offerings, end to end processes, tools, and routes to market.
- General technical understanding of products.
- Problem detection and analysis of root cause.
**Company Overview:
Hewlett Packard is a leading technology company with a strong commitment to delivering exceptional service excellence.
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