Service Delivery Supervisor
hace 7 días
Equifax seeks an experienced Team Leader to join our dynamic team. As a Service Delivery Supervisor, you will be responsible for leading a team of 10-20 agents in delivering exceptional results while ensuring compliance with Equifax requirements and policies.
You will collaborate closely with cross-functional teams to identify opportunities for process improvement and contribute to resolving complex tasks, requests, escalations, and issues accurately and timely.
To succeed in this role, you must have advanced spoken and written English skills (B2 or C1), a minimum Bachelor's degree, and proficiency in Google Sheets/Microsoft Office (Excel). Additionally, you should have at least 6 months of proven experience as a supervisor, team lead, or SME.
We offer a range of benefits, including on-site doctor services, life insurance, gym facilities, collaborative workspaces, free transportation, and more. Apply now to join our talented team
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Service Delivery Manager
hace 2 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoJob Summary">The Customer Service Team Lead will be responsible for overseeing the daily activities of a team, ensuring seamless operations and exceptional customer service.">Main Responsibilities:">">Supervise team members to complete tasks efficiently and effectively.">Act as a contact point for all aspects of operations within their...
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IT Service Delivery Manager
hace 6 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob OverviewAuxis is seeking a skilled IT Service Delivery Manager to provide exceptional service to our clients. The ideal candidate will have 6+ years of experience in customer success management, with a strong background in IT operations and infrastructure.The successful candidate will be responsible for managing the day-to-day service delivery requests,...
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Service Delivery Professional
hace 7 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**About the Role:**We are seeking an experienced Service Delivery Professional to lead and develop product support or solution(s) planning over entire lifecycle. This includes conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.**Responsibilities:**Leverage business analysis skills to identify root...
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Service Delivery Executive
hace 1 día
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Overview**Hewlett Packard is seeking an experienced Service Delivery Executive to join our team. As a key member of our service portfolio management group, you will be responsible for supporting the development, implementation and governance of product support or solution portfolio throughout its lifecycle.Responsibilities:Engage in the planning of...
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Service Delivery Manager
hace 5 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Summary**- This role is responsible for supporting the development, implementation and governance of product support or solution portfolio throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery.The role represents services within product or solution portfolio core teams, incorporating service requirements...
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Service Quality Supervisor
hace 3 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completo**Job Description:**We are looking for a highly skilled Service Quality Supervisor to join our team at Auxis. In this pivotal role, you will be responsible for ensuring that our customer service teams deliver exceptional quality and consistency in their interactions with clients. You will work closely with Team Leads to oversee team performance, monitor...
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IT Service Delivery Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoAbout Auxis">Auxis is a leading provider of IT operations and customer success management services. Our team of experts works closely with clients to deliver high-quality IT support and drive continuous service improvement.">Job Description">We are seeking an experienced IT Service Delivery Specialist to join our team in Costa Rica. As a key member of our...
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Service Delivery Manager
hace 3 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _**- Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.- Represents services on product or solution core teams and provides service requirements into product development stages/phases,...
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Straumann Service Delivery Leader
hace 3 días
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completoKey ResponsibilitiesCoaching and developing team membersOn boarding and continued development of all CSRs within the departmentParticipating in daily call center operations; staffing, planning, assigning tasks, and monitoring workflow to ensure timely processing of all orders in a multi-channel contact centerDriving continuous improvement in process and...
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Service Delivery Expert
hace 1 día
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Transforming Smiles and Changing Lives**At Aligntech, we believe in the power of technology to create beautiful smiles. Our global team of talented employees develops innovative solutions to help dental professionals worldwide achieve exceptional results.We are seeking a seasoned Sr. Service Delivery Specialist to join our team. As a key member of our...
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Customer Service Supervisor
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The person will provide support, direction, monitoring, and coaching to the assigned team in...
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Service Delivery Analyst
hace 3 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe Service Delivery Analyst is a developing professional role.Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.Identifies policy gaps and formulates policies.Interprets data and makes recommendations.Researches and interprets factual information.Identifies inconsistencies in data or results, defines...
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IT Service Delivery Expert
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoWe are looking for an IT Service Delivery Expert to join our team at Experian. In this role, you will work closely with our clients and internal teams to deliver high-quality technical support and services.Your key responsibilities will include anticipating positive and negative impacts throughout the organization regarding proposed solutions, proactively...
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Senior Supervisor
hace 2 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoJob DescriptionWe are seeking a Senior Supervisor to lead our internal call center and drive business growth through exceptional customer experience. As a key member of our team, you will be responsible for developing and implementing process improvements, managing teams, and ensuring high-quality service delivery.Key Responsibilities:Develop and implement...
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Telecom Service Delivery Manager
hace 5 días
San Francisco, Heredia, Costa Rica Ntt Data A tiempo completoAbout the Role:We are seeking a skilled Telecom Service Delivery Manager to join our team in Costa Rica. The successful candidate will be responsible for managing circuit orders, working closely with suppliers and teams to ensure efficient service delivery.Key Responsibilities:Request and provide circuit quotations to guarantee financial information...
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Global Service Delivery Expert
hace 2 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAs a Global Service Delivery Expert at Experian, you will lead a team of remote customer support associates in delivering exceptional service to our customers. Your expertise will help us achieve our mission of creating a better tomorrow through data analytics.You will be responsible for developing and implementing quality evaluation processes, identifying...
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IT Service Delivery Specialist
hace 1 día
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo**About HPE Pointnext**: Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.We are looking for a skilled IT Service Delivery Specialist to join our team. In this role, you will be responsible for monitoring...
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Client Service Delivery Expert
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoDelivering Exceptional Customer ExperiencesAs a Customer Experience Associate at Experian, you will play a critical role in delivering outstanding customer experiences that drive business growth and loyalty. In this role, you will be responsible for providing exceptional customer service, resolving complex problems, and working closely with internal...
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Food Service Supervisor
hace 1 semana
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJoin Our TeamWe are seeking a motivated and organized Food Service Supervisor to join our team at Marriott International. As a key member of our culinary team, you will be responsible for ensuring that all food products meet high quality standards and are prepared in a timely manner.About the RoleThe successful candidate will be responsible for supervising...
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Enterprise Service Delivery Director
hace 18 horas
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**Job Overview:**Hewlett Packard is seeking an experienced professional to lead the development and delivery of product solutions. As a key member of our team, you will be responsible for driving business growth and improving operational efficiency.Main Responsibilities:Leverage business analysis skills to identify areas for improvement and develop...