Telecom Service Delivery Manager

Job OverviewWe are seeking a highly skilled Telecom Order Manager to join our team at SGF Global. In this role, you will be responsible for managing telecom orders from initiation to delivery, ensuring seamless service delivery and optimal business outcomes.

Job SummaryWe are looking for a Telecom Vendor Manager to manage our relationships with telecom vendors in Costa Rica. The ideal candidate will have experience in project management, ITIL certification, and knowledge of telecommunications products.Key ResponsibilitiesManage vendor performance against agreed-upon service levels.Develop and implement...

Job OverviewAuxis is seeking a skilled IT Service Delivery Manager to provide exceptional service to our clients. The ideal candidate will have 6+ years of experience in customer success management, with a strong background in IT operations and infrastructure.The successful candidate will be responsible for managing the day-to-day service delivery requests,...

Job OverviewWe are seeking a Telecom Vendor Manager to join our team in Costa Rica. The successful candidate will be responsible for managing Service Level Agreements (SLAs), conducting regular meetings to review service Key Performance Indicators (KPIs), and reviewing network inventory.Key ResponsibilitiesManage SLA breaches by analyzing service downtimes...

Job DescriptionThe Helpdesk Manager ensures adherence to professional standards and expansion of all activities at the Service/Help desk levels, in addition to developing team leads.They guarantee that the help desk team delivers flawless customer service in managing incident restoration and service level agreements. They promptly address client inquiries,...

Hewlett Packard Enterprise is seeking a seasoned IT Service Delivery Manager to join our team. In this role, you will be responsible for delivering exceptional customer experiences through effective resolution of technical issues.**Key Responsibilities:**- Proactively resolve technical issues via telephone and e-support- Represent the company in face-to-face...

**Job Summary**- This role is responsible for supporting the development, implementation and governance of product support or solution portfolio throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery.The role represents services within product or solution portfolio core teams, incorporating service requirements...

Job Summary">The Customer Service Team Lead will be responsible for overseeing the daily activities of a team, ensuring seamless operations and exceptional customer service.">Main Responsibilities:">">Supervise team members to complete tasks efficiently and effectively.">Act as a contact point for all aspects of operations within their...

**_ Responsibilities: _**- Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.- Represents services on product or solution core teams and provides service requirements into product development stages/phases,...

Key ResponsibilitiesRequest and provide circuit quotations to guarantee accurate financial information with business stakeholders.Process and manage circuit orders (MACD) to ensure timely modifications, additions, changes, and disconnections.Act as the liaison between suppliers and teams to facilitate effective service delivery.Verify inventory accuracy...

About the RoleThis Telecom Vendor Manager position is responsible for managing the relationship between our company and telecom vendors. The ideal candidate will have experience in incident management, knowledge of telecommunications products, and strong analytical skills.ResponsibilitiesAnalyze service downtimes versus contractual clauses and claim credits...

**About the Role:**We are seeking an experienced Service Delivery Professional to lead and develop product support or solution(s) planning over entire lifecycle. This includes conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.**Responsibilities:**Leverage business analysis skills to identify root...

Job SummaryThis role oversees the development, implementation, and governance of product support or solution portfolios throughout their lifecycle. The goal is to ensure alignment with pricing strategies and seamless service delivery.

Job SummaryWe are seeking a skilled Project Manager Intermediate to join our HPE Pointnext organization, which has the expertise to advise, integrate, and accelerate customer outcomes from their digital transformation.This role involves leading customer engagement to ensure project delivery meets all scope, time, budget, and quality expectations, as well as...

**Job Summary:**We are seeking a highly motivated and experienced Project Delivery Manager to join our team. As a Project Delivery Manager, you will be responsible for leading the Global Change Management (GCM) process to ensure timely delivery of key changes to the business.**Key Responsibilities:**Lead the GCM process to ensure timely delivery of key...

We are Experian, a global information services company committed to empowering our clients to make informed decisions through innovative solutions.As a Service Delivery Associate at Experian, you will play a key role in delivering exceptional customer service and support. Your primary responsibility will be to diagnose and resolve complex issues related to...

**Job Overview**Hewlett Packard is seeking an experienced Service Delivery Executive to join our team. As a key member of our service portfolio management group, you will be responsible for supporting the development, implementation and governance of product support or solution portfolio throughout its lifecycle.Responsibilities:Engage in the planning of...

About the RoleWe are seeking an experienced Technical Success Manager to join our team in Costa Rica. As a Technical Success Manager, you will be responsible for driving the success of our clients through technical consulting, issue resolution, and strategic planning.You will work closely with cross-functional teams to ensure seamless delivery of technical...

About the Team:We are a dynamic team at NTT DATA Services dedicated to delivering exceptional service and support to our clients.As a Telecom Service Delivery Manager, you will play a critical role in ensuring the success of our operations.You will have the opportunity to work closely with suppliers and teams to deliver high-quality service to our...

Kyndryl is dedicated to creating a diverse and inclusive environment where our employees can thrive.The Service Coordinator will be responsible for managing Severity 1 Major Incidents that impact our clients on production or financial environments.This position requires strong problem-solving skills, effective communication, and the ability to work under...