IT Service Delivery Manager

Hewlett Packard Enterprise is seeking a seasoned IT Service Delivery Manager to join our team. In this role, you will be responsible for delivering exceptional customer experiences through effective resolution of technical issues.**Key Responsibilities:**- Proactively resolve technical issues via telephone and e-support- Represent the company in face-to-face...

About Auxis">Auxis is a leading provider of IT operations and customer success management services. Our team of experts works closely with clients to deliver high-quality IT support and drive continuous service improvement.">Job Description">We are seeking an experienced IT Service Delivery Specialist to join our team in Costa Rica. As a key member of our...

We are looking for an IT Delivery Manager to lead our Emerging Technology Projects. As a critical member of the team, this individual will drive the successful and timely completion of Projects to achieve business goals. This includes identifying and resolving risks and issues that impact Project delivery.Key Responsibilities:Partners with the A&I...

**About HPE Pointnext**: Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.We are looking for a skilled IT Service Delivery Specialist to join our team. In this role, you will be responsible for monitoring...

About the Role:We are seeking a skilled Telecom Service Delivery Manager to join our team in Costa Rica. The successful candidate will be responsible for managing circuit orders, working closely with suppliers and teams to ensure efficient service delivery.Key Responsibilities:Request and provide circuit quotations to guarantee financial information...

We are looking for an IT Service Delivery Expert to join our team at Experian. In this role, you will work closely with our clients and internal teams to deliver high-quality technical support and services.Your key responsibilities will include anticipating positive and negative impacts throughout the organization regarding proposed solutions, proactively...

About the RoleWe are seeking an experienced Technical Success Manager to join our team in Costa Rica. As a Technical Success Manager, you will be responsible for driving the success of our clients through technical consulting, issue resolution, and strategic planning.You will work closely with cross-functional teams to ensure seamless delivery of technical...

**Job Summary**- This role is responsible for supporting the development, implementation and governance of product support or solution portfolio throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery.The role represents services within product or solution portfolio core teams, incorporating service requirements...

Job Summary">The Customer Service Team Lead will be responsible for overseeing the daily activities of a team, ensuring seamless operations and exceptional customer service.">Main Responsibilities:">">Supervise team members to complete tasks efficiently and effectively.">Act as a contact point for all aspects of operations within their...

Job SummaryWe are seeking a skilled Project Manager Intermediate to join our HPE Pointnext organization, which has the expertise to advise, integrate, and accelerate customer outcomes from their digital transformation.This role involves leading customer engagement to ensure project delivery meets all scope, time, budget, and quality expectations, as well as...

**_ Responsibilities: _**- Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.- Represents services on product or solution core teams and provides service requirements into product development stages/phases,...

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

**Job Brief**We are looking for a highly skilled Incident Communications Manager to join our team, responsible for providing 24/7 global monitoring and support of various technology platforms, products, and services.The successful candidate will be responsible for developing and maintaining effective communication strategies to keep stakeholders informed...

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.BCG was the pioneer in business strategy when it was founded in 1963.Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive...

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads.They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and ensure that client inquiries...

Job Title: Senior IT ManagerJob Summary:This is an exciting opportunity for a Senior IT Manager to join our team in Barreal de Heredia, Costa Rica. We are seeking a highly motivated individual with a passion for delivering exceptional results.Responsibilities:Lead application development projects from initiation to deliveryDevelop and implement effective...

About Us\Boston Consulting Group is a leading management consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. We were founded in 1963 as the pioneer in business strategy, and today we help clients drive total transformation through complex change, inspiring...

Job Summary: We are seeking an experienced IT Manager to join our Costa Rica Nexus office. This individual will be responsible for providing guidance, planning, and oversight for the local IT service operations, ensuring seamless delivery of IT services to support the business's growth and success.Key Areas of Responsibility:IT Service Delivery: Manage the...

Key ResponsibilitiesProvide direction and guidance to HPE delivery teams throughout GreenLake deliveryDeliver based on HPE contractual agreements, HPE Service Delivery Guides and/or customer statement of workManage E2E Change Requests for growthManage End of Contract/Early terminationOur new innovative IT services organization is HPE Pointnext. We have the...

At Hewlett Packard Enterprise, we're committed to empowering our customers' digital transformations through innovative IT services. As a Consumption Service Specialist, you'll be part of our HPE Pointnext organization, where you'll work closely with cross-functional teams to manage customer project delivery.Key Responsibilities:Partner with HPE teams to...