IT Service Delivery Specialist
hace 2 semanas
About Auxis
">Auxis is a leading provider of IT operations and customer success management services. Our team of experts works closely with clients to deliver high-quality IT support and drive continuous service improvement.
">Job Description
">We are seeking an experienced IT Service Delivery Specialist to join our team in Costa Rica. As a key member of our operations team, you will be responsible for managing the day-to-day delivery of IT services to our clients. This includes:
">- ">
- Managing service delivery requests to meet or exceed client expectations">
- Coordinating with cross-functional teams to ensure timely delivery of services">
- Developing and implementing process improvements to enhance overall efficiency and effectiveness">
- Providing technical guidance and support to team members as needed">
Requirements
">To be successful in this role, you will need:
">- ">
- 6+ years of experience in IT operations or customer success management">
- Excellent communication and interpersonal skills">
- Proven track record of delivering high-quality results in a fast-paced environment">
- Familiarity with cloud infrastructure platforms (AWS, Google, Azure)">
- Bachelor's degree in Computer Science or related field">
About You
">We are looking for a motivated and results-driven individual who is passionate about delivering exceptional IT services. If you have a strong background in IT operations and customer success management, excellent communication skills, and a proven track record of success, we encourage you to apply.
-
IT Service Delivery Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo**About HPE Pointnext**: Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.We are looking for a skilled IT Service Delivery Specialist to join our team. In this role, you will be responsible for monitoring...
-
IT Service Delivery Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoJob DescriptionWe are seeking an experienced IT Service Delivery Specialist to join our team at Hewlett Packard. As a key member of our technical support team, you will be responsible for delivering exceptional IT services to internal and external customers, resolving complex technical issues, and collaborating with cross-functional teams to drive business...
-
Service Delivery Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise seeks a talented Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will play a key role in ensuring that our customers receive exceptional service and support.You will be responsible for:Delivering in-scope contracted services and ensuring proactive activities are delivered according to Service...
-
IT Service Delivery Manager
hace 2 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob OverviewAuxis is seeking a skilled IT Service Delivery Manager to provide exceptional service to our clients. The ideal candidate will have 6+ years of experience in customer success management, with a strong background in IT operations and infrastructure.The successful candidate will be responsible for managing the day-to-day service delivery requests,...
-
IT Service Delivery Manager
hace 3 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise is a leader in innovative IT services, empowering customers to transform their digital landscape.The Delivery Operations Lead (DOL) plays a pivotal role in ensuring the successful delivery of service solutions. As a managing partner with the customer, this role serves as an integral part of their IT management structure, utilizing...
-
Service Delivery Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoJob SummaryWe are seeking a skilled Service Delivery Specialist to join our team at Experian. In this role, you will be responsible for delivering high-quality customer service while ensuring operational efficiency and regulatory compliance.As a key member of our team, you will work closely with our leadership team to create a seamless customer experience...
-
IT Project Delivery Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Citi A tiempo completoAbout the RoleWe are seeking an experienced IT Project Delivery Specialist to join our team. As a key member of our organization, you will be responsible for overseeing medium-sized, moderately complex IT projects, ensuring timely delivery and adherence to company standards. Your key responsibilities will include developing detailed project plans,...
-
IT Service Delivery Manager
hace 2 días
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoCompany Overview\Hewlett Packard Enterprise is a global leader in IT services, providing innovative solutions to customers worldwide. Our organization is built on a foundation of technical expertise, industry knowledge, and a passion for delivering exceptional results.\About the Role\We are seeking an experienced Delivery Operations Lead to join our team. In...
-
IT Service Delivery Professional
hace 1 día
San Francisco, Heredia, Costa Rica Huntsman A tiempo completo**Company Overview**Huntsman Corporation is a multinational manufacturer and marketer of differentiated and specialty chemicals. Our diverse portfolio includes thousands of products serving a wide range of consumer and industrial end markets.We operate in over 30 countries and employ approximately 7,000 associates worldwide. Our focus on innovation, quality,...
-
IT Service Delivery Manager
hace 4 días
San Francisco, Heredia, Costa Rica Citi A tiempo completoOur VisionWe operate multiple services and technologies, seeking a talented individual to join our Distributed technology operations within the CTI Global Command Center Operations Team.Main ResponsibilitiesEnsure proper performance of processes running within one of the largest IT environments worldwide.Act as the service owner, ensuring direct engagement...
-
IT Service Delivery Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHewlett Packard Enterprise is seeking a seasoned IT Service Delivery Manager to join our team. In this role, you will be responsible for delivering exceptional customer experiences through effective resolution of technical issues.**Key Responsibilities:**- Proactively resolve technical issues via telephone and e-support- Represent the company in face-to-face...
-
IT Service Delivery Expert
hace 2 días
San Francisco, Heredia, Costa Rica Servicenow A tiempo completoAbout the RoleServicenow is seeking an IT Service Delivery Expert to join our team. As a Technical Support Engineer, you will be responsible for delivering exceptional customer support experiences through various technologies including web, chat, email, case updates, as well as direct telephone support. You will employ creative problem solving, a...
-
IT Service Delivery Expert
hace 1 día
San Francisco, Heredia, Costa Rica Global Services Business A tiempo completoAbout UsWe are a global services business that provides exceptional customer experiences through our technical support services. Our team is dedicated to delivering top-notch support to our clients, and we're looking for a skilled IT Service Delivery Expert to join us.Job Description:You will be responsible for working with clients to understand their...
-
HR Service Delivery Specialist
hace 4 días
San Francisco, Heredia, Costa Rica Experian A tiempo completo**Company Overview**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We prioritize our culture and look to bring people to the team who are passionate about their jobs, easy to work with, and who value teamwork over self.Our benefits include...
-
Service Delivery Coordinator
hace 5 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout Experian">We are a global information services company that helps businesses make informed decisions and prevent fraud. Our mission is to create a better world by unlocking the power of data.Our goal is to create a team of innovative thinkers who can drive business growth and improve customer experiences. We believe that innovation is at the heart of...
-
HR Service Delivery Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completoCompany Overview">Hewlett Packard is a global leader in technology, committed to empowering individuals and organizations to succeed in an increasingly digital world. With a rich history of innovation, we continue to shape the future through our cutting-edge products and services.">Job Summary">We are seeking an experienced HR Service Delivery Specialist to...
-
IT Service Delivery Manager
hace 4 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob DetailsThe successful candidate will have the opportunity to work on various infrastructure projects, including transition to managed services, company divestitures and mergers, IT assessments, server upgrade and migration to the cloud, server virtualization, desktop upgrades/imaging solution deployments, MS office 365 migrations, and network...
-
Service Delivery Manager Lead
hace 2 días
San Francisco, Heredia, Costa Rica Cognizant Technology Solutions A tiempo completo**Overview of the Role:**Cognizant Technology Solutions seeks a highly skilled Team Service Management Specialist to lead our service delivery team. As a key member of our organization, you will be responsible for managing and overseeing various aspects of our business operations.**Key Responsibilities:Manage customer relationships through regular...
-
Service Delivery Manager
hace 6 días
San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _**- Owns the customer operational business relationship of mid-size to large domestic accounts.- Acts as a point of contact for operational & tactical issues of medium to high complexity, representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication.- Leads and...
-
IT Asset Management Specialist
hace 3 días
San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completoAbout the Role:The IT Asset Management Specialist will be responsible for managing the software catalog and software license entitlement positions for our organization. This includes ensuring accuracy and integrity of all software model data points in the Software Catalog within ServiceNow, processing and fulfilling assigned ServiceNow software tickets and...