Technical Help Desk Agent

About the RoleWe are seeking a highly skilled and experienced Help Desk Coordinator to join our team. As a key member of our Support organization, you will be responsible for delivering exceptional customer service and technical support to our customers.In this role, you will be the primary point of contact for customers and will be responsible for...

**Job Summary**We are seeking a skilled IT Help Desk Support associate to manage third-party independent consultants' help desk operations. This role requires exceptional customer service skills, ability to interact with users at all levels, and proficiency in Office 365, Office Products, Fuze, Video Conferencing, and Service Engine.

**AGENTE DE SERVICE DESK****Vive **la experiência SONDA****Aquí transformas tu carrera****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también...

Be part of our team and help us evaluate, document, check and resolve different incidents and/or requirements that have been escalated through the Help Desk.Be in charge of effectively using the company's monitoring tools for the reactive and proactive detection of incidents by using the different indicators of the company (network performance, physical...

Job SummaryThe Service Desk User Support Specialist I ensures accurate computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, detailing, and actively resolving end-user help requests and raising incidents when considered appropriate and necessary to maintain SLA expectations.High School Diploma...

**OUR POSITION IN A NUTSHELL**:**YOUR FOOTPRINT AT DWELLWORKS**:The IT Help Desk Support associate will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills.**WHAT YOU WILL ACCOMPLISH**:- Manage help desk for third party independent consultants including management of major roll-outs to...

SONDA, líder latinoamericano en Soluciones y Servicios TI busca, Agente Service Desk (Jornada Rotativa):Principales funciones:- Entregar soporte y asistencia técnica a usuarios, asegurando una solución oportuna a sus requerimientos (primer nível).- Otorgar apoyo Técnico, entregando y registrando toda la información necesaria para cumplir con los...

**OUR POSITION IN A NUTSHELL**:**YOUR FOOTPRINT AT DWELLWORKS**:The IT Help Desk Support associate will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills.**WHAT YOU WILL ACCOMPLISH**:- Manage help desk for third party independent consultants including management of major roll-outs to...

About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.As a global Fortune 500 company, we also have an inherent...

Welcome to Amzn Support Srvcs Costa Rica, where we are passionate about delivering exceptional customer service and innovative solutions.We are seeking an experienced IT Support Assoc II to join our team and contribute to our mission of providing timely, accurate, and professional support to our employees.This exciting role offers the opportunity to work in...

Do you love working with technology?Are you the "go to" person when your family or friends have their technology related issues?Are you looking for a fun and dynamic work environment, where you can use your technical abilities and constantly challenge yourself?If you answered **YES** to those questions, then ModSquad's IT Helpdesk is looking for youAs a...

About TransPerfectTransPerfect is a global leader in language and content management solutions. Our mission is to provide high-quality services that exceed our clients' expectations.Job Summary:We are seeking a skilled Helpdesk Support Specialist to join our team. As a Helpdesk Support Specialist, you will be responsible for providing technical support to...

About SmartsheetSmartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.The RoleWe are seeking a skilled Technical Support Specialist to join our Support Team. As a Technical Support Specialist,...

Job Summary:This Technical Support Analyst role is responsible for providing expert-level technical support to end-users, troubleshooting complex issues, and maintaining accurate documentation of systems operation and end-user documentation.Key Accountabilities:Represent the MicroPort IT organization, engaging with business stakeholders, and ensuring...

**About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999.OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model.Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...

About the RoleWe are seeking a highly skilled Technical Support Associate to join our Amzn Support Srvcs Costa Rica team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to Amazon Corporate employees worldwide.Key Responsibilities:Provide basic technical support to Amazon Corporate employees,...

Company DescriptionAltus is a worldwide leader developing software projects around Cisco technologies.Our focus is to help clients improve their customer experience practices, using technology to simplify processes and streamline collaboration between our customers and their end-users.Our innovation practice has been recognized multiple times.We won a...

Role DescriptionThe Service Desk Operations Associate will provide technical support and assistance to internal and external customers, ensuring seamless issue resolution and excellent customer experience. This role involves troubleshooting hardware and software issues, collaborating with experts to resolve complex issues, and maintaining accurate records of...

Company OverviewWe are Teleperformance Costa Rica, a leading provider of customer experience solutions. Our team is dedicated to delivering exceptional service and support to our clients.Job DescriptionThe Technical Support Specialist - VOD Operations will be responsible for investigating and resolving cases/tickets concerning VOD assets on customer...

**BASIC RESPONSIBILITIES**- Billy and Oracle in a Box.- With understanding on Service Desk procedures, processes and concepts with supervision.- Creates a positive customer support experience through handling concerns in a highly- professional manner.- Create Active Directory account and mailbox using EPIC Tool.- Assist the Project Lead in completing Oracle...