Facility Service Desk Agent

**AGENTE DE SERVICE DESK****Vive **la experiência SONDA****Aquí transformas tu carrera****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también...

Company OverviewAt Emerson, we pride ourselves on delivering exceptional customer experiences through innovative solutions and expert support. Our Service Desk is the first point of contact for our customers, and we're looking for a talented individual to help us continue this legacy.Job DescriptionThe successful candidate will be responsible for:Maintaining...

Core Work ActivitiesThe Condominium Facility Management Professional will be responsible for managing the day-to-day activities of the property, ensuring exceptional service delivery, and driving business results. This includes:Managing property operations, including departmental management and facility maintenanceLeading operations teams to deliver...

**About us**:OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999.OTSI serves clients from its 15 offices across 6 countries around the globe with a "Follow-the-Sun" model.Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America, and...

San Jose, Costa Rica- 2881825**_Role Purpose_**- The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro's Service Desk objectives_**_Do_****Be responsible for primary user support and customer service**- Learn fundamental operations of commonly-used...

**Job Summary**We are seeking an exceptional Technical Help Desk Agent to provide top-notch support to our customers.Your Key ResponsibilitiesAssist customers via phone, email, or chat with issues related to our products or servicesEmploy troubleshooting techniques to resolve customer concerns efficientlyMaintain accurate records of customer interactions and...

Joby Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

**BASIC RESPONSIBILITIES**- Billy and Oracle in a Box.- With understanding on Service Desk procedures, processes and concepts with supervision.- Creates a positive customer support experience through handling concerns in a highly- professional manner.- Create Active Directory account and mailbox using EPIC Tool.- Assist the Project Lead in completing Oracle...

About the Job">As a Service Desk Technical Analyst at Emerson, you will play a critical role in ensuring the smooth operation of our IT systems and infrastructure. Your primary responsibility will be to provide technical assistance and support to our users.">Responsibilities">">Create Active Directory accounts and mailboxes using EPIC Tool.">Assist the...

Overview:We have an open position for a Service Desk Analyst**Key Skills Required**:- IT Service Desk experience 1 year- Good English communication skills written and oral.- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)- Understanding of Windows 7 & 10 operating system- Assisting with configuring/troubleshooting of...

About the RoleWe are seeking a skilled Devcloud IT Service Desk Specialist to join our team. As a key member of our operations group, you will be responsible for monitoring team performance and ensuring that service targets and goals are met.Your primary focus will be on preparing team performance reports and presenting them in weekly or monthly operation...

San Jose, Costa Rica- Tech Hiring- 3058119**Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

Role DescriptionThe Service Desk Operations Associate will provide technical support and assistance to internal and external customers, ensuring seamless issue resolution and excellent customer experience. This role involves troubleshooting hardware and software issues, collaborating with experts to resolve complex issues, and maintaining accurate records of...

The IT Service Desk Technician at Emerson is an essential role that requires strong technical expertise and excellent communication skills. As a key member of our IT team, you will be responsible for providing first-line technical support, resolving technical issues, and delivering high-quality customer experiences.Responsibilities:Provide technical...

Avionyx Overview: IT Service Desk Engineer Job Overview:An IT Site Admin would operate on premise at a Joby worksite providing Tier 2/3 support for network, server, storage, conference media, telephony, and R&D compute systems.Operating in conjunction with the IT Network and IT Infrastructure teams as on-site resources to troubleshoot, implement, and deploy...

San Jose, Costa Rica- Tech Hiring- 3063094**Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

We are looking for a skilled Service Desk Professional to provide excellent customer service and support to our clients. If you have a passion for helping others and are proficient in English, we encourage you to apply.The ideal candidate will have a high school diploma or equivalent, at least 8 months of experience in the call center industry, and advanced...

Monitor own dormant tickets assigned to the Service Desk Queues and provide necessary action for completion or escalating to the correct workgroup.- Accurately document the details of request or issue raised by user including the troubleshooting steps performed in the ticket.- Creates a positive customer support experience through handling concerns in a...

**In further detail**:- Monitor own dormant tickets assigned to the Service Desk Queues and provide necessary action for completion or escalating to the correct workgroup.- Accurately document the details of request or issue raised by user including the troubleshooting steps performed in the ticket.- Creates a positive customer support experience through...

San Jose, Costa Rica- Tech Hiring- 3058121**Job Description**:- A PROUD HISTORY OF OVER 75 YEARS- FY22 REVENUE 10.4 BN USD- WE'RE PRESENT IN 66 COUNTRIES- OVER 1,400 ACTIVE GLOBAL CLIENTS**Requirements**:- IT Service Desk experience 1 year- Advanced Portuguese B2+- Good English communication skills written and oral.- Excellent troubleshooting skills...