Service Desk Tier 1

Monitor own dormant tickets assigned to the Service Desk Queues and provide necessary action for completion or escalating to the correct workgroup.- Accurately document the details of request or issue raised by user including the troubleshooting steps performed in the ticket.- Creates a positive customer support experience through handling concerns in a...

Joby Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

About UsJoby Aero, Inc., a software engineering services company based in Costa Rica, is a leader in providing expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft, and fixed-wing aircraft.We are fully owned by Joby Aviation in Santa Cruz, CA, and have been in business since 1989. Our commitment...

About OfficeSpace Software:OfficeSpace is the leading platform that helps teams plan, connect, and perform in the hybrid workplace.As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term.You're a great fit for the role if you're entrepreneurial, passionate, motivated by speed and building...

Estamos en la búsqueda de un IT Service Desk calificado con experiência en módulos de contabilidad para unirse a nuestro equipo.**Posición**:IT Service Desk****Locación**:- Tibás, San José- Híbrido**Beneficios**- Asociación Solidarista- Bonos por antiguedad- Bonos por eventos especiales (matrimonio, nacimiento de hijos)**Responsabilidades claves**:-...

Overview:We have an open position for a Service Desk Analyst**Key Skills Required**:- IT Service Desk experience 1 year- Good English communication skills written and oral.- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)- Understanding of Windows 7 & 10 operating system- Assisting with configuring/troubleshooting of...

**AGENTE DE SERVICE DESK****Vive **la experiência SONDA****Aquí transformas tu carrera****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también...

About Avionyx S.A.:Avionyx S.A. is a software engineering services company based in Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. Founded in 1989 and operating under AS-9100D standards, Avionyx provides expert high-quality lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft, and fixed-wing aircraft.The ideal...

San Jose, Costa Rica- Tech Hiring- 3058119**Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

**Create A Better Place For Everyone**:OfficeSpace is a workplace management software that gives companies everything they need - an innovative platform, an intuitive experience, and an invested team.Our customers are an extremely diverse group, from the fastest growing technology companies to traditional enterprise customers who are transitioning to a more...

San Jose, Costa Rica- Tech Hiring- 3063094**Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

About Our CompanyJoby Aero, Inc. is a software engineering services company based in Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA. We provide expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft, and fixed-wing aircraft.Job DescriptionWe are seeking an IT Service Desk Administrator...

**Job Overview**The Service Desk Engineer is responsible for ensuring the optimal functioning of our IDC (Intel Developer Cloud) service by monitoring team performance and ticket queues. This role requires strong analytical skills, excellent communication abilities, and a proactive approach to problem-solving.Main Tasks:Prepare and present team performance...

The Service Desk Analyst role at Emerson is an exciting opportunity for a highly motivated and detail-oriented individual to join our team. As a Service Desk Analyst, you will be responsible for providing technical support and troubleshooting assistance to our customers.Job Description:Provide technical support and troubleshooting assistance to resolve...

IDC (Intel Developer Cloud) Service Desk Engineer monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis.Prepares team performance reports and presents in Weekly or Monthly Operation.Review Meeting with Level 1 and 3 groups.Helps newly hired employees to successfully integrate to their...

SONDA, líder latinoamericano en Soluciones y Servicios TI busca, Agente Service Desk (Jornada Rotativa):Principales funciones:- Entregar soporte y asistencia técnica a usuarios, asegurando una solución oportuna a sus requerimientos (primer nível).- Otorgar apoyo Técnico, entregando y registrando toda la información necesaria para cumplir con los...

Job OverviewWe are seeking an IT Service Desk Administrator to provide Tier 1/2 support for end user ticket requests, remote software installs, hardware warranty requests, and basic diagnostics to escalate to tier 2/3 administrators.The ideal candidate will operate primarily within the ticket system, troubleshooting, implementing, and deploying...

Overview:**Key Skills Required**:- IT Service Desk experience 1 year- Good English communication skills written and oral.- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)- Understanding of Windows 7 & 10 operating system- Assisting with configuring/troubleshooting of Software and Hardware- Experience working with...