Global Service Desk 2023

**About us**: OTSI is a leading global technology company offering solutions, consulting, and managed services for businesses worldwide since 1999. OTSI serves clients from its 15 offices across 6 countries around the globe with a “Follow-the-Sun” model. Headquartered in Overland Park, Kansas, we have a strong presence in North America, Central America,...

San Jose, Costa Rica - 2881825 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

San Jose, Costa Rica- 2950016**_Role Purpose_**- The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro's Service Desk objectives_**_Do_****Be responsible for primary user support and customer service**- Learn fundamental operations of commonly-used...

Overview:We have an open position for a Service Desk Analyst!**Key Skills Required**:- IT Service Desk experience 1 year- Good English communication skills written and oral.- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc)- Understanding of Windows 7 & 10 operating system- Assisting with configuring/troubleshooting of...

San Jose, Costa Rica- Tech Hiring- 3058119**Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

San Jose, Costa Rica- Tech Hiring- 3063094**Job Description**:- Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

Estamos en la búsqueda de un IT Service Desk calificado con experiência en módulos de contabilidad para unirse a nuestro equipo.**Posición**:IT Service Desk****Locación**:- Tibás, San José- Híbrido**Beneficios**- Asociación Solidarista- Bonos por antiguedad- Bonos por eventos especiales (matrimonio, nacimiento de hijos)**Responsabilidades claves**:-...

San Jose, Costa Rica- Tech Hiring- 3058121**Job Description**:- A PROUD HISTORY OF OVER 75 YEARS- FY22 REVENUE 10.4 BN USD- WE'RE PRESENT IN 66 COUNTRIES- OVER 1,400 ACTIVE GLOBAL CLIENTS**Requirements**:- IT Service Desk experience 1 year- Advanced Portuguese B2+- Good English communication skills written and oral.- Excellent troubleshooting skills...

**AGENTE DE SERVICE DESK****Vive **la experiência SONDA****¡Aquí transformas tu carrera!****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino...

Job OverviewWe are seeking a highly skilled and motivated Service Desk Support Specialist to join our Encore Theme team. As a key member of our service delivery team, you will be responsible for providing exceptional technical support to our clients.

Avionyx Overview: IT Service Desk Engineer Job Overview: An IT Site Admin would operate on premise at a Joby worksite providing Tier 2/3 support for network, server, storage, conference media, telephony, and R&D compute systems. Operating in conjunction with the IT Network and IT Infrastructure teams as on-site resources to troubleshoot, implement, and...

Avionyx Overview: Avionyx S.A. is a software engineering services company based in Heredia, Costa Rica, fully owned by Joby Aviation in Santa Cruz, CA.As an AS-9100D company and in business since 1989, Avionyx provides expert, high-quality, full-lifecycle avionics software and hardware engineering services for eVTOL/UAM, rotorcraft and fixed wing aircraft,...

**In further detail**:- Monitor own dormant tickets assigned to the Service Desk Queues and provide necessary action for completion or escalating to the correct workgroup.- Accurately document the details of request or issue raised by user including the troubleshooting steps performed in the ticket.- Creates a positive customer support experience through...

About SwarovskiSwarovski is a leading global brand that combines innovation with inspiration. Our people are passionate about exploring, experiencing, and creating.Our Global Business Services (GBS) in San Jose, Costa Rica, delivers high-quality multi-functional services and provides functional expertise to support our regional spokes and local organizations...

Dev Cloud IT Service Desk Specialist monitors team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day to day basis.Prepares team performance reports and presents in Weekly or Monthly Operation Review Meeting with Level 1 and 3 groups.Helps newly hired employees to successfully integrate to their analyst...

SONDA, líder latinoamericano en Soluciones y Servicios TI busca, Agente Service Desk (Jornada Rotativa): Principales funciones: - Entregar soporte y asistencia técnica a usuarios, asegurando una solución oportuna a sus requerimientos (primer nível). - Otorgar apoyo Técnico, entregando y registrando toda la información necesaria para cumplir con los...

**Job Purpose**: This position's primary task and responsibilities are to provide exceptional 1st level client support and services within the Americas region (Canada, U.S., Latin America) for both our internal co-workers, external business partners and customers. This position require effective communication and collaboration with multiple IT and Back...

**Job Purpose**:This position's primary task and responsibilities are to provide exceptional 1st level client support and services within the Americas region (Canada, U.S., Latin America) for both our internal co-workers, external business partners and customers.This position require effective communication and collaboration with multiple IT and Back office...

**About Us**We are more than a specialty finance company providing debt recovery solutions for consumers.We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.We know that the only way to support this mission is by...

Company OverviewResidence Inn by Marriott is a global leader in hospitality, providing exceptional service to business and leisure travelers alike. Our mission is to deliver an unforgettable experience that makes our guests feel at home.Job SummaryWe are seeking an experienced Operations Front Desk Team Lead to join our team at Residence Inn San Jose Escazu....