Technical Help Desk Associate

**Job Summary**We are seeking a skilled IT Help Desk Support associate to manage third-party independent consultants' help desk operations. This role requires exceptional customer service skills, ability to interact with users at all levels, and proficiency in Office 365, Office Products, Fuze, Video Conferencing, and Service Engine.

**Job Summary**We are seeking an exceptional Technical Help Desk Agent to provide top-notch support to our customers.Your Key ResponsibilitiesAssist customers via phone, email, or chat with issues related to our products or servicesEmploy troubleshooting techniques to resolve customer concerns efficientlyMaintain accurate records of customer interactions and...

**OUR POSITION IN A NUTSHELL**:**YOUR FOOTPRINT AT DWELLWORKS**:The IT Help Desk Support associate will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills.**WHAT YOU WILL ACCOMPLISH**:- Manage help desk for third party independent consultants including management of major roll-outs to...

About the RoleWe are seeking a highly skilled and experienced Help Desk Coordinator to join our team. As a key member of our Support organization, you will be responsible for delivering exceptional customer service and technical support to our customers.In this role, you will be the primary point of contact for customers and will be responsible for...

**OUR POSITION IN A NUTSHELL**:**YOUR FOOTPRINT AT DWELLWORKS**:The IT Help Desk Support associate will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills.**WHAT YOU WILL ACCOMPLISH**:- Manage help desk for third party independent consultants including management of major roll-outs to...

About the RoleWe are seeking a highly skilled Technical Support Associate to join our Amzn Support Srvcs Costa Rica team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to Amazon Corporate employees worldwide.Key Responsibilities:Provide basic technical support to Amazon Corporate employees,...

Role DescriptionThe Service Desk Operations Associate will provide technical support and assistance to internal and external customers, ensuring seamless issue resolution and excellent customer experience. This role involves troubleshooting hardware and software issues, collaborating with experts to resolve complex issues, and maintaining accurate records of...

Job SummaryThe Service Desk User Support Specialist I ensures accurate computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, detailing, and actively resolving end-user help requests and raising incidents when considered appropriate and necessary to maintain SLA expectations.High School Diploma...

Be part of our team and help us evaluate, document, check and resolve different incidents and/or requirements that have been escalated through the Help Desk.Be in charge of effectively using the company's monitoring tools for the reactive and proactive detection of incidents by using the different indicators of the company (network performance, physical...

Associate Technical Writer- Remote in Costa RicaSmartsheet is seeking an experienced **Associate** **Technical Writer **to plan, develop, and maintain customer-facing content for the Smartsheet Help Center, internal product documentation, and on-demand training catalog.In this role, you'll work cross-functionally with the Product, Engineering, Marketing, and...

Do you love working with technology?Are you the "go to" person when your family or friends have their technology related issues?Are you looking for a fun and dynamic work environment, where you can use your technical abilities and constantly challenge yourself?If you answered **YES** to those questions, then ModSquad's IT Helpdesk is looking for youAs a...

About TransPerfectTransPerfect is a global leader in language and content management solutions. Our mission is to provide high-quality services that exceed our clients' expectations.Job Summary:We are seeking a skilled Helpdesk Support Specialist to join our team. As a Helpdesk Support Specialist, you will be responsible for providing technical support to...

Smartsheet is seeking an experienced Associate Technical Writer to plan, develop, and maintain customer-facing content for the Smartsheet Help Center, internal product documentation, and on-demand training catalog.In this role, you'll work cross-functionally with the Product, Engineering, Marketing, and Field Operations teams to understand and write about...

1+ years of experience in IT help-desk or desk-side environment- Advanced written and spoken English level- High School diploma- Experience in Windows, Mac OS environments- Proven ability to communicate with technical and non-technical staff- Bachelor's degree in Computer science or IT related field.- Advanced Linux systems administration skills /...

About SmartsheetSmartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.The RoleWe are seeking a skilled Technical Support Specialist to join our Support Team. As a Technical Support Specialist,...

Job Summary:This Technical Support Analyst role is responsible for providing expert-level technical support to end-users, troubleshooting complex issues, and maintaining accurate documentation of systems operation and end-user documentation.Key Accountabilities:Represent the MicroPort IT organization, engaging with business stakeholders, and ensuring...

Key ResponsibilitiesAs a Service Desk User Support Specialist I, you will be responsible for:Providing technical assistance to end-users via phone, email, or in-person.Resolving complex technical issues in a timely and professional manner.Documenting and tracking incidents using diagnostic and help request tracking tools.Maintaining accurate records of...

Company OverviewWe are Teleperformance Costa Rica, a leading provider of customer experience solutions. Our team is dedicated to delivering exceptional service and support to our clients.Job DescriptionThe Technical Support Specialist - VOD Operations will be responsible for investigating and resolving cases/tickets concerning VOD assets on customer...

A vital component of our expanding sales support function, facilitating the contracting process for new customers.**Daily Duties and Main Responsibilities will include**:- Generate new business contract packs- Act as gatekeeper to team inbox and manage tickets related to sales operations support requests for new business transactions- Monitor the release and...

**BASIC RESPONSIBILITIES**- Billy and Oracle in a Box.- With understanding on Service Desk procedures, processes and concepts with supervision.- Creates a positive customer support experience through handling concerns in a highly- professional manner.- Create Active Directory account and mailbox using EPIC Tool.- Assist the Project Lead in completing Oracle...