IT Service Delivery Associate
hace 5 días
As a Service Desk User Support Specialist I, you will be responsible for:
- Providing technical assistance to end-users via phone, email, or in-person.
- Resolving complex technical issues in a timely and professional manner.
- Documenting and tracking incidents using diagnostic and help request tracking tools.
- Maintaining accurate records of customer interactions and resolutions.
This role also requires excellent written and oral communication skills, as well as exceptional social skills, with a focus on rapport building, listening, and questioning skills.
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IT Service Delivery Expert
hace 1 semana
San José, San José, Costa Rica Softwareone A tiempo completo**Job Overview**SoftwareONE is a global leader in software and cloud portfolio management, modernizing the way organizations budget and optimize their IT spend from on-premises to the cloud. We are seeking an experienced IT Service Delivery Expert to join our team.The ideal candidate will have 3-5 years of relevant experience in IT consulting or software...
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IT Service Delivery Expert
hace 3 días
San José, San José, Costa Rica Western Union A tiempo completo**IT Service Delivery Expert - Western Union**We are a FinTech company using insight from customers and colleagues worldwide to improve financial services. We're a team of over 8,000 people spanning 200 countries and territories.About the Role:As an IT Service Delivery Expert, you will be responsible for delivering high-quality technical support services to...
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IT Service Delivery Expert
hace 10 horas
San José, San José, Costa Rica Microsoft A tiempo completoWe are looking for an IT Service Delivery Expert to join our team. As a member of our CSS organization, you will provide exceptional customer experiences through delivering a seamless support experience.In this role, you will respond to and resolve customer technical issues, improving product quality through collaboration with senior engineers. You will also...
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IT Service Delivery Coordinator
hace 1 día
San José, San José, Costa Rica Emerson A tiempo completoJob Summary">The IT Service Delivery Coordinator will be responsible for coordinating the delivery of IT services to our users. This includes creating Active Directory accounts and mailboxes, assisting the Project Lead in completing Oracle Projects, and coordinating with Responsibility Owners to gather required approvals.">Key Responsibilities">">Provide...
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IT Service Delivery Manager
hace 3 días
San José, San José, Costa Rica Damovo A tiempo completoAt Damovo Global Services, we are seeking an experienced IT Service Delivery Manager to ensure top-notch quality across all activities and effectively meet associated Service Level Agreements.The ideal candidate will own all incidents and service requests throughout the lifecycle, prioritizing work for other team members. Key responsibilities include...
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Food Service Associate
hace 6 días
San José, San José, Costa Rica Marriott Worldwide A tiempo completo**Job Overview**Courtyard by Marriott, a leading hospitality brand, is seeking a highly skilled Food Service Associate to join our team. As a key member of our food and beverage service, you will be responsible for delivering exceptional guest experiences, ensuring seamless service delivery, and upholding the highest standards of quality.**Key...
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Sr. Associate Virtual Service Delivery
hace 4 semanas
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThe Digital Corporate Affairs Client Partner and Colleague Services Team is responsible for providing a high quality, consistent, and repeatable end user support experience to Pfizer colleagues via a multi-channel service support strategy.The team provides leadership to maintain and deliver a consistent operating environment across Digital...
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Delivery Excellence Lead
hace 2 días
San José, San José, Costa Rica Growth Acceleration Partners A tiempo completoAt Growth Acceleration Partners, we are seeking a skilled Delivery Excellence Lead to join our team. As a key member of our delivery organization, you will be responsible for ensuring the smooth execution of projects and programs.Key Responsibilities:Develop and maintain effective relationships with clients and internal stakeholdersOversee project planning,...
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Service Delivery Expert
hace 1 semana
San José, San José, Costa Rica Mondelez International A tiempo completoThe OpportunityWe are seeking an experienced Payroll Process Improvement Analyst to join our team. In this role, you will be responsible for analyzing and improving our payroll processes to ensure they are efficient, effective, and compliant with regulatory requirements.You will work closely with our payroll team to identify areas for improvement, design and...
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Service Delivery Specialist
hace 1 semana
San José, San José, Costa Rica Nitel A tiempo completoJob DescriptionThe Operations - Service Delivery role is a critical position that requires exceptional customer service skills, attention to detail, and excellent communication abilities. As a Service Delivery Specialist, you will be responsible for managing all aspects of the service delivery process for customers with fewer than twenty locations and simple...
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Technical Service Delivery Manager
hace 1 semana
San José, San José, Costa Rica Tek Experts A tiempo completoAbout UsTek Experts is a leading provider of technical services, and we're looking for a talented Technical Service Delivery Manager to join our team. In this role, you'll be responsible for managing a team of 15-20 support engineers, ensuring they deliver exceptional customer service across technical service lines.Key Responsibilities:Manage a team to...
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Service Delivery Process Optimization Specialist
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completoJob DescriptionWe are seeking a highly skilled Service Delivery Process Optimization Specialist to join our team at Emerson.About the RoleThis is an exciting opportunity to work with a global organization and contribute to the development and implementation of process improvements that drive business results. As a Service Delivery Process Optimization...
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Service Delivery Manager
hace 6 días
San José, San José, Costa Rica Jll A tiempo completo**Job Description:**We are seeking a dynamic individual for the role of Business Services Manager to join our team.This leadership position is positioned within a JLL team working closely with fast-growing client accounts.The key responsibilities of this role include:Building a "one-team" approach by driving collaboration and synergies between...
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Technical Service Delivery Specialist
hace 6 días
San José, San José, Costa Rica Micro Focus A tiempo completo**Company Overview**Micro Focus is a leading provider of enterprise software solutions, dedicated to helping organizations run and transform their businesses.**Job Description**We are seeking an experienced Technical Service Delivery Specialist to join our team. As a key member of our Applications Management Services department, you will be responsible for...
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Service Desk Operations Associate
hace 7 días
San José, San José, Costa Rica Object Technology Solution A tiempo completoRole DescriptionThe Service Desk Operations Associate will provide technical support and assistance to internal and external customers, ensuring seamless issue resolution and excellent customer experience. This role involves troubleshooting hardware and software issues, collaborating with experts to resolve complex issues, and maintaining accurate records of...
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Temporary Financial Data Associate
hace 2 días
San José, San José, Costa Rica Moody'S Investors Service A tiempo completoAs a **Financial Data Associate **, you will work in a dedicated team supporting a global process, entering financial data into Moody's internal databases.In this role, you must understand an operational process, perform market data research, navigate various data environments to make data updates, perform data integrity checks, interpret policies and...
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It Service Desk Engineer
hace 4 semanas
San José, San José, Costa Rica Joby Aero, Inc. A tiempo completoAvionyx Overview: IT Service Desk Engineer Job Overview:An IT Site Admin would operate on premise at a Joby worksite providing Tier 2/3 support for network, server, storage, conference media, telephony, and R&D compute systems.Operating in conjunction with the IT Network and IT Infrastructure teams as on-site resources to troubleshoot, implement, and deploy...
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It Asset Management Consultant
hace 3 semanas
San José, San José, Costa Rica Softwareone A tiempo completoJob Function: Cloud & Software Services Why SoftwareONE?:Today SoftwareONE is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud.In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize...
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Service Delivery Coordinator
hace 6 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the Role">This Service Delivery Coordinator position is critical to the success of our operations team at Amzn Support Srvcs Costa Rica. The successful candidate will work closely with cross-functional teams to ensure seamless delivery of services and continuous improvement of processes.">Requirements">Candidates should possess a strong analytical...
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HR Service Delivery Lead
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role:We are looking for an experienced HR Service Delivery Lead to join our team in San Jose, Costa Rica. The successful candidate will have a strong background in HR, process improvement, and team management.Responsibilities:Service Delivery: Oversee the delivery of benefits services to ensure high-quality results.Process Improvement: Develop and...