IT Service Delivery Expert

hace 7 días


San José, San José, Costa Rica Softwareone A tiempo completo

**Job Overview**

SoftwareONE is a global leader in software and cloud portfolio management, modernizing the way organizations budget and optimize their IT spend from on-premises to the cloud. We are seeking an experienced IT Service Delivery Expert to join our team.

The ideal candidate will have 3-5 years of relevant experience in IT consulting or software sales, with a strong understanding of software and licensing contract terminology. The role involves leading SLM managed services engagements and projects of complex nature, supporting associates, and coordinating with senior consultants. Key responsibilities include:

  • Designing and implementing Software Lifecycle Management solutions
  • Driving consultative selling activities within customer environments
  • Assisting in the development of global SLM service portfolios and strategies
  • Leading SPOCs for small, mid-size, or large customer engagements

**Required Skills and Qualifications**

To succeed in this role, you will need:

  • Bachelor's degree or equivalent experience in economy or IT
  • Advanced knowledge of software and licensing contract terminology
  • Experience in services outsourcing (as customer and/or provider)
  • Technical skills required for an Associate and Snr Associate


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