Service Delivery Director

Job DescriptionWe are seeking a seasoned Technical Leader to head our Managed Services team. As the Director of Managed Services, you will:Advance the growth and success of our Managed Services by ensuring high-quality and efficient service delivery.Lead globally distributed teams of expert DBAs who manage customers' critical infrastructure.Provide strategic...

Job DescriptionWe are seeking a Customer Service Director to lead our customer service team, ensuring exceptional customer experience. As a key leader, you will be responsible for managing a team of support engineers and developing strategies to improve customer satisfaction.Key Responsibilities:Lead the customer service team to deliver exceptional customer...

**Role and Responsibilities**The Cloud Services Delivery Director plays a key role on the services delivery team, accountable for the end-to-end quality of projects delivered by the service teams. S/he ensures projects meet scope, timeline, milestone, and budget expectations through planning, executing, controlling, and closing projects from SoftwareOne's...

Job OverviewAs a Senior Manager - Business Intelligence & Analytics (BI&A) Operations at Moody's Investors Service, you will play a key role in supporting the delivery of complex data solutions to business stakeholders. Your primary responsibilities will include managing junior analysts, providing advisory/consultancy/training to team members and business...

At Amzn Support Srvcs Costa Rica, we are seeking an experienced professional to lead our HR service delivery organization.This key role will oversee the planning and direction of a large-scale HR operations team, ensuring seamless execution of core services and transactions. The ideal candidate will possess strong analytical skills, with the ability to...

About the RoleAt Nitel, we are seeking a skilled Service Delivery Expert to join our team. In this role, you will be responsible for delivering timely and excellent customer experiences while meeting Service Level Agreements (SLAs).Key ResponsibilitiesManage all aspects of the service delivery process for customers with fewer than twenty locations and simple...

**Job Summary**Are you looking for a challenging and rewarding role that involves working with a dynamic team?Do you have excellent communication skills and a strong commitment to customer satisfaction?If so, we encourage you to apply for the Delivery Specialist position at United Parcel Service.In this role, you will be responsible for delivering packages...

description3": "Job Title: Service Delivery Leader\Location: Remote\Job Type: Full-time\About Us:\Bill Gosling Outsourcing is a company committed to the career development of our people.\Job Summary:\This is a fantastic opportunity for a talented individual to join our team as a Service Delivery Leader.\Key Responsibilities:\\Develop and implement strategies...

About the Role:This is a unique opportunity to join our global services team as a Service Success Manager. You will be responsible for developing and maintaining strong relationships with customer stakeholders, understanding customer objectives, and aligning SoftwareONE solutions and services to meet their needs.Key Responsibilities:Develop and maintain...

About the Role">This Service Delivery Coordinator position is critical to the success of our operations team at Amzn Support Srvcs Costa Rica. The successful candidate will work closely with cross-functional teams to ensure seamless delivery of services and continuous improvement of processes.">Requirements">Candidates should possess a strong analytical...

**Our Mission**At Mondelez International, we believe in making it matter for our consumers, customers, colleagues, and communities. As a Global Service Delivery Manager, you will be part of a dynamic team that strives to deliver exceptional service experiences to our customers.You will leverage your expertise in process design and mapping, business...

Continuous Improvement and Change ManagementAs a Service Delivery Excellence Specialist, you will be responsible for monitoring and reviewing Standard Work sheets on a quarterly basis to ensure they remain fit for purpose for operational service delivery. You will lead on the effective implementation of proposed solutions or improvements within your area of...

the position You drive timely deliverables to customers in accordance with Service Level Agreements (SLAs) while creating excellent customer experiences.You efficiently deliver information and promptly resolve issues, all while prioritizing tasks and maintaining a high level of accuracy.Building robust relationships with both internal and external...

**IT Service Delivery Expert - Western Union**We are a FinTech company using insight from customers and colleagues worldwide to improve financial services. We're a team of over 8,000 people spanning 200 countries and territories.About the Role:As an IT Service Delivery Expert, you will be responsible for delivering high-quality technical support services to...

Job Summary: We are seeking an experienced Customer Experience Operations Director to lead our Corporate Support Service team. As a key member of Amzn Support Srvcs Costa Rica, you will be responsible for driving the overall performance and service delivery of our EMEA & APAC ERC Corporate Support Operations team.

Role SummaryThe Digital Corporate Affairs Client Partner and Colleague Services Team plays a pivotal role in delivering exceptional end-user support experiences to Pfizer colleagues through a multi-channel service strategy.This team provides leadership in maintaining a consistent operating environment across Digital services and operations, serving as a...

We are looking for a Delivery Manager to join our team.**JOB FUNCTIONS**- Lead the Delivery Team assigned for the Central America region.**RESPONSIBILITIES**- Maintain communications with other Delivery Teams located in other regions.- Be the next escalation level for any customer's requirement related to local projects.- Ensure the required resources are...

At Damovo Global Services, we are seeking an experienced IT Service Delivery Manager to ensure top-notch quality across all activities and effectively meet associated Service Level Agreements.The ideal candidate will own all incidents and service requests throughout the lifecycle, prioritizing work for other team members. Key responsibilities include...

Job SummaryWe are seeking an experienced and results-driven Regional Customer Service Director to lead our Customer Care team. As a key member of our global operations, you will be responsible for ensuring exceptional customer experiences and driving business growth through strategic planning and execution.Main ResponsibilitiesDevelop and execute plans to...

**Company Overview**Micro Focus is a leading provider of enterprise software solutions, dedicated to helping organizations run and transform their businesses.**Job Description**We are seeking an experienced Technical Service Delivery Specialist to join our team. As a key member of our Applications Management Services department, you will be responsible for...