Virtual Service Delivery Manager
hace 4 días
The Digital Corporate Affairs Client Partner and Colleague Services Team plays a pivotal role in delivering exceptional end-user support experiences to Pfizer colleagues through a multi-channel service strategy.
This team provides leadership in maintaining a consistent operating environment across Digital services and operations, serving as a single point of contact for service delivery.
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Sr. Associate Virtual Service Delivery
hace 7 días
San José, San José, Costa Rica Pfizer A tiempo completoROLE SUMMARYThe Digital Corporate Affairs Client Partner and Colleague Services Team is responsible for providing a high quality, consistent, and repeatable end user support experience to Pfizer colleagues via a multi-channel service support strategy.The team provides leadership to maintain and deliver a consistent operating environment across Digital...
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Digital Service Delivery Manager
hace 6 días
San José, San José, Costa Rica Pfizer A tiempo completoJob SummaryPfizer is seeking a highly skilled Digital Service Delivery Manager to join our team. As a key member of the Digital Corporate Affairs Client Partner and Colleague Services Team, you will be responsible for providing exceptional end-user support experience to Pfizer colleagues through a multi-channel service support strategy.The ideal candidate...
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Global Service Delivery Manager
hace 1 día
San José, San José, Costa Rica Mondelez International A tiempo completo**Our Mission**At Mondelez International, we believe in making it matter for our consumers, customers, colleagues, and communities. As a Global Service Delivery Manager, you will be part of a dynamic team that strives to deliver exceptional service experiences to our customers.You will leverage your expertise in process design and mapping, business...
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Virtual Support Specialist
hace 4 días
San José, San José, Costa Rica Virtual Staffing Llc A tiempo completoAs a Virtual Support Specialist at Virtual Staffing Llc, you will be the first point of contact for clients and visitors. You will be responsible for answering calls, greeting new clients, and providing exceptional customer service.The ideal candidate will have a high school diploma or equivalent, and experience in office administration, secretarial work, or...
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IT Service Delivery Manager
hace 1 semana
San José, San José, Costa Rica Damovo A tiempo completoAt Damovo Global Services, we are seeking an experienced IT Service Delivery Manager to ensure top-notch quality across all activities and effectively meet associated Service Level Agreements.The ideal candidate will own all incidents and service requests throughout the lifecycle, prioritizing work for other team members. Key responsibilities include...
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Service Delivery Manager
hace 2 semanas
San José, San José, Costa Rica Jll A tiempo completo**Job Description:**We are seeking a dynamic individual for the role of Business Services Manager to join our team.This leadership position is positioned within a JLL team working closely with fast-growing client accounts.The key responsibilities of this role include:Building a "one-team" approach by driving collaboration and synergies between...
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Enterprise Service Delivery Manager
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking an experienced Enterprise Service Delivery Manager to lead the development and delivery of our enterprise services at Amazon Support Services Costa Rica Srl.The ideal candidate will have a strong background in software engineering and experience in managing cross-functional teams.Main Responsibilities:Develop and communicate a...
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Service Delivery Team Manager
hace 1 día
San José, San José, Costa Rica Jll A tiempo completoRole DescriptionThis Service Delivery Team Manager position requires a highly motivated and organized individual to lead a team of professionals in delivering exceptional services to clients. As a critical component of our organization, you will oversee daily operations, develop strategies for improvement, and ensure that all aspects of service delivery meet...
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San José, San José, Costa Rica Virtual Staff Llc A tiempo completo**About the Position**We are seeking a highly skilled and dedicated Customer Service Representative to join our virtual law firm team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.**Key Responsibilities:**Schedule appointments with potential clients for case assessmentsCommunicate with clients...
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Virtual Service Delivery Expert
hace 6 días
San José, San José, Costa Rica Answerhero A tiempo completoCompany OverviewWe pride ourselves on being a valued extension of our clients' teams, delivering best-in-class virtual receptionist services nationwide. At AnswerHero, we strive to create an environment where every team member thrives.The RoleYou will play a critical role in equipping our team with the skills, knowledge, and professionalism needed to provide...
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Global Service Delivery Manager
hace 2 semanas
San José, San José, Costa Rica Mondelez International A tiempo completoJob OverviewThe Global Service Delivery Manager will lead the delivery of high-quality services to our customers. This role requires a strong background in operations management, with a focus on process improvement and standardization.Your Key ResponsibilitiesLead and support the delivery of services to customers, ensuring high-quality results.Analyze data...
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Delivery Manager
hace 7 días
San José, San José, Costa Rica Softline International A tiempo completoWe are looking for a Delivery Manager to join our team.**JOB FUNCTIONS**- Lead the Delivery Team assigned for the Central America region.**RESPONSIBILITIES**- Maintain communications with other Delivery Teams located in other regions.- Be the next escalation level for any customer's requirement related to local projects.- Ensure the required resources are...
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Customer Service Delivery Manager
hace 1 semana
San José, San José, Costa Rica Palo Alto Networks A tiempo completo**About Us**We're a trailblazing company that dreams big, takes risks, and challenges cybersecurity's status quo. We can't accomplish our mission without diverse teams innovating together. As a Support Account Manager at Palo Alto Networks, you'll play a critical role in our success by providing exceptional customer support and service delivery.The Technical...
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Global Virtual Event Services Lead
hace 1 semana
San José, San José, Costa Rica Pfizer A tiempo completoJob Description:ROLE SUMMARYThe Digital Experience Delivery Manager will coordinate the local Virtual Event Services team at the Costa Rica Village site. The successful candidate will be responsible for coordinating event service escalation to resolution and identifying continuous improvement opportunities as appropriate.Lead the Planning, Production and...
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Virtual Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Virtual Staffing Llc A tiempo completoJob DescriptionQualify and sign up potential clientsSend retainer agreements and follow up with leadsRequest initial documents for cases and forward qualified clients to attorneysNegotiate with medical providers to obtain reductions in lien amountsFacilitate the signing of settlement releases and assist with drafting and reviewing legal documentsThis is an...
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Delivery Manager
hace 12 horas
San José, San José, Costa Rica Hitachi Solutions Ltd A tiempo completo**Company Description****Company Overview**Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business.Our firm develops the business services and technology powering some of the products you use every day - and is closely...
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Delivery Manager
hace 12 horas
San José, San José, Costa Rica Hitachi Solutions A tiempo completoCompany Description**Company Overview**Hitachi Solutions is a global solutions integrator passionate about designing, developing, and delivering cutting edge cloud solutions to help our clients innovative across their entire business.Our firm develops the business services and technology powering some of the products you use every day - and is closely...
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Regional Service Delivery Manager
hace 1 semana
San José, San José, Costa Rica Tmf (Thailand) Limited A tiempo completoClient Relationship ManagerTMF Group is seeking a seasoned Client Relationship Manager to join our team. As a key member of our client management team, you will be responsible for building and maintaining strong relationships with our clients.Key Responsibilities:Develop and execute a client engagement strategy to drive growth and retention.Collaborate with...
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Agile Delivery Manager
hace 4 días
San José, San José, Costa Rica Fullstack Labs A tiempo completoJoin Our MissionAt FullStack Labs, we're committed to empowering organizations to achieve digital transformation. Our team of experts helps businesses like Uber, GoDaddy, and Siemens build highly skilled software development teams and deliver successful custom software solutions.The PositionWe're seeking an experienced Project Manager to join our team. As a...
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Solution & Delivery Manager
hace 2 semanas
San José, San José, Costa Rica Peachtree Networks A tiempo completoPeachtree Networks is looking for a Solution & Delivery Manager to join our team.The Solution & Delivery Manager is a key member of the Service Delivery Project Management Team.The Solution & Delivery Manager is expected to become familiar with project complexities and develop a working knowledge of the ongoing project work within their functional working...