Global Service Delivery Manager
hace 5 días
Job Overview
The Global Service Delivery Manager will lead the delivery of high-quality services to our customers. This role requires a strong background in operations management, with a focus on process improvement and standardization.
Your Key Responsibilities
- Lead and support the delivery of services to customers, ensuring high-quality results.
- Analyze data to identify areas for improvement and develop recommendations.
- Collaborate with cross-functional teams to develop and implement business solutions.
- Develop and maintain standard operating procedures, ensuring compliance with Mondelez International policies and laws.
- Maintain a deep understanding of Project Management tools and methodologies, including Agile and PMP certifications.
What You Will Bring
- 5-6 years of experience in operations management or a related field.
- Advanced English language proficiency.
- Excellent communication, presentation, and interpersonal skills.
Our Culture
At Mondelez International, we value diversity and inclusion, and are committed to creating a work environment that is respectful and inclusive of all employees. We offer a range of benefits to our employees, including comprehensive health insurance, retirement plans, and paid time off.
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