Solution Delivery Expert

hace 22 horas


San José, Costa Rica Mondelez International A tiempo completo

**Job Description**:
**Are You Ready to Make It Happen at Mondelez International?
**

**Join our Mission to Lead the Future of Snacking.
Make It Uniquely Yours.
**

**How you will contribute**

You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions.
You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks.
This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes.
**What you will bring**

A desire to drive your future and accelerate your career.
You will bring experience and knowledge in:

- Working collaboratively with multiple vendors
- Leading complex projects - project management
- Stakeholder management and influencing skills
- Managing infrastructure services delivery, support and excellence
- Working in global IT function with regional or global responsibilities in an environment like Mondelez International
- Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
- Working with internal and external teams and leading when necessary

**More about this role**

**What you need to know about this position**:

- This role is the Solution Delivery Expert (SDE) for Order To Cash (OTC).
- The individual in this role will be the process and system expert in this area and will be responsible for the delivery of Projects/enhancements and deployment of the same.
- The SDE will be responsible for the implementation of all projects in the OTC area and for ensuring all projects are on track and delivering the benefits.
- The role will also own the understanding and administration of the Finances for their projects/initiatives.
**What extra ingredients you will bring**:

- OTB: Knowledge of Order to Cash best practices; including Order Management, Order Fulfillment, Invoicing and Master Data Management
- Stakeholder Management, Business Partnering, Vendor Management

**Education / Certifications**:

- Graduate
- SAP OTC Certification preferred

**Travel requirements**:

- Project Specific - need basis
- Role can be based remotely

**Work schedule**:

- Global projects - flexible

**No Relocation support available**:
**Business Unit Summary**:
**Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela.
We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as **_Lacta _**, **_Field _**and **_Terrabusi _**among others.
We are known for our resilience and good humor and live our purpose with passion and commitment.
**:
Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**:
Regular

Software & Applications

Technology & Digital



  • San José, Costa Rica Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** You support system activities in a specific process area, including analysis, design, and overseeing the implementation of system changes to increase effectiveness and efficiency aligned with...

  • Solution Delivery Lead

    hace 22 horas


    San José, Costa Rica Pfizer A tiempo completo

    For more than 170 years, Pfizer has continuously worked to make a difference by delivering innovative therapies that improve the lives of our patients.By building a talented community of colleagues that align with our patient-focused purpose and core values, Pfizer has improved global health and impacted more than 780 million patients around the world.In...


  • San José, Costa Rica Peachtree Networks A tiempo completo

    Peachtree Networks is looking for a Solution & Delivery Manager to join our team.The Solution & Delivery Manager is a key member of the Service Delivery Project Management Team.The Solution & Delivery Manager is expected to become familiar with project complexities and develop a working knowledge of the ongoing project work within their functional working...


  • San José, Costa Rica Ericsson A tiempo completo

    **About this exciting opportunity!**:We are now looking for a CSS Head of Solution Delivery (HoSD), who will be responsible to drive large professional services engagements based on Ericsson Digital Services portfolio towards Ericsson's customers, and support the Key Account with extensive technical and solution knowledge.In this role, you will lead a...


  • San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    **About Us**Object Technology Solutions, Inc. is a global leader in providing innovative solutions to companies of all sizes.We have an immediate opening for a Strategic Salesforce Business Operations Expert who will be responsible for providing day-to-day support on SFDC/Tableau CRM/CPQ modules to internal users.The ideal candidate will partner with support...

  • Solution Center Expert

    hace 7 días


    San Francisco, Heredia, Costa Rica Re:Sources Global A tiempo completo

    Company OverviewAt Re:Sources Global, we are committed to delivering exceptional customer service experiences. We strive to provide a world-class support experience for our customers and partners by identifying and resolving problems on various technologies.Job SummaryWe are seeking a highly skilled and professional individual to join our team as a Solution...


  • San José, Costa Rica Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.** **How you will contribute** You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service...


  • San José, San José, Costa Rica Object Technology Solution A tiempo completo

    About OTSIOTSI is a leading global technology company offering cutting-edge solutions, consulting, and managed services for businesses worldwide since 1999. We have a strong presence in North America, Central America, and Asia-Pacific with a Global Delivery Center based in India.We serve clients from our 15 offices across 6 countries around the globe with a...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Empowering Business Transformation at ScaleWe are seeking a seasoned Solution Implementation Manager to spearhead engagement and product adoption for launch customers. This key role collaborates closely with Sales, Customer Success, Training, and Consulting teams to achieve successful implementations.The ideal candidate will ensure clients have an...


  • San José, Costa Rica Smartsheet A tiempo completo

    As a **Manager, Solution Services**, you will build and oversee a team of Solution Implementation Managers and be responsible for the operational and financial aspects of packaged service delivery.In addition to managing regional business operations, you will have responsibility for the evolution of the Services Catalog in line with the updated product...


  • San José, San José, Costa Rica Noventiq A tiempo completo

    About NoventiqNoventiq is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London. As a forward-thinking organization, we empower businesses to navigate the complexities of the digital landscape with ease.Our MissionWe are committed to delivering innovative solutions that drive business...


  • San José, Costa Rica Dxc Technology A tiempo completo

    Role Overview:Key Responsibilities:- Design and architect comprehensive security solutions that align with client requirements and industry best practices.- Conduct thorough security assessments to identify requirements.- Collaborate with cross-functional teams, including sales, engineering, and support, to ensure seamless solution design and client...


  • San José, Costa Rica Noventiq A tiempo completo

    **Noventiq is hiring!**Noventiq (the brand name of Cyprus-registered Softline Holding plc) is a leading global solutions and services provider in digital transformation and cybersecurity, headquartered and listed in London.The company enables, facilitates, and accelerates digital transformation for its customers' businesses, connecting 75,000+ organizations...


  • San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    About the Role:We are seeking a highly skilled Strategic Portfolio Manager to join our team in Costa Rica. As a key member of our global organization, you will be responsible for orchestrating the delivery of key outcomes and driving VMware Digital Transformation priorities.Key Responsibilities:Partner with global Product Managers, Engineering, Product and...


  • San Francisco, Heredia, Costa Rica Encora A tiempo completo

    About the RoleWe are seeking an experienced Software Engineering Expert to join our team as an Agile Delivery Specialist. In this role, you will drive the design, implementation, and adoption of internal APIs, collaborate with cross-functional teams, and champion best practices in software development.Key ResponsibilitiesDesign and implement internal APIs to...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    **About Mondelez International**We are a global snacking powerhouse with a rich portfolio of beloved brands and a commitment to empowering people to snack right by offering the right snack, for the right moment, made the right way.Our purpose is driven by our passion to nourish life's moments, making every bite count. With a presence in over 150 countries,...


  • San José, San José, Costa Rica West Monroe Partners A tiempo completo

    **Unlock Your Potential in Salesforce Development**We are seeking an accomplished Salesforce Implementation Expert to join our Product Experience and Engineering Lab (PXEL). As a member of our team, you will partner with clients and other West Monroe team members on transformative projects in Sales, Service, and Marketing solutions.**About the Role:**You...


  • San José, Costa Rica Smartsheet A tiempo completo

    As a Manager, Solution Services, you will oversee a team of Solution Implementation Managers, be responsible for the oversight of packaged services delivery and related processes, and the coaching and professional development of your team.In addition, you will work with senior leadership in the management of regional business operations, as well as have the...


  • San José, San José, Costa Rica Growth Acceleration Partners A tiempo completo

    We are seeking a Senior Delivery Manager at Growth Acceleration Partners, a company that prioritizes innovation and excellence in software delivery.This role is ideal for someone with experience in managing agile teams and overseeing multiple projects simultaneously. As a Senior Delivery Manager, you will be responsible for delivering high-quality solutions...


  • San Francisco, Heredia, Costa Rica Ibm A tiempo completo

    **Role Summary**We are seeking a highly skilled Software Solution Strategist to join our team. In this role, you will be responsible for defining the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms.As a technical leader, you will serve as a liaison among business partners, technical resources, and project...