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O2C Process Delivery Expert
hace 2 semanas
Job Overview
">Te Connectivity is seeking an experienced O2C Process Delivery Expert to join our team in San Jose, Costa Rica. As a key member of the O2C teams focused on Cash Application, Client Credit Management, Dispute Management, and Collections, you will play a critical role in streamlining O2C processes and enhancing credit management efficiency.
">About the Role
">This position involves supporting the migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica, and developing process documentation to ensure seamless execution. Key responsibilities include:
">- ">
- Supporting the migration of O2C processes to San Jose, Costa Rica;">
- Developing process documentation to facilitate efficient O2C operations;">
- Collaborating with cross-functional teams to design and implement O2C processes;">
- Ensuring compliance with GAAP policies and procedures;">
- Designing operational procedures and processes that meet audit standards and improve efficiency;">
- Providing training and support to colleagues on new processes and procedures;">
- Monitoring and analyzing key performance indicators (KPIs) to optimize O2C performance;">
- Identifying areas for process improvements and implementing changes to enhance efficiency and productivity;">
- Developing a deep understanding of the business, including product, industry, and client knowledge;">
- Contribution to continuous improvement initiatives within the O2C function.">
Requirements
">To succeed in this role, you should possess:
">- ">
- 2+ years of experience in a financial shared service center supporting multiple countries/business units;">
- Diversified Industrial Products/Manufacturing industry experience preferred;">
- Prior experience in collections, disputes, & credit management functions in a shared services environment;">
- Ability to work in culturally diverse teams with many levels of personnel;">
- Ability to work with deadlines;">
- Undergraduate degree in Finance/Accounting/Business Administration;">
- Strong written and oral communication skills;">
- Proficiency in English;">
- Good accounting background;">
- Excellent analytical skills; ability to identify and resolve problems;">
- Strong communication skills.">
About Us
">We are Te Connectivity, a global leader in connectivity and sensing solutions. Our company thrives on innovation, collaboration, and diversity. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
">How to Apply
">Please submit your application through our website. We look forward to reviewing your qualifications and learning more about your experience in O2C process delivery.
