O2C Collections Professional
hace 22 horas
**About Te Connectivity's Accounting Teams**: Our teams develop, implement and/or maintain multiple accounting systems including Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures.
We also design operational procedures and processes that meet audit standards and improve efficiency.
**Key Responsibilities**: The O2C Collection Analyst II role involves migrating O2C processes from countries throughout the Americas to San Jose, Costa Rica and preparing O2C related process documentation (process maps and work instructions).
- Perform cash collection processing by sending reminders, communicating via sales channels, direct interaction with customers and sales.
- Execute dunning process, prepare customer aging analysis, research and resolve customer dispute cases.
- Review clients' credit risk and limit status and work with internal stakeholders to recommend changes to limits, including actions to block clients' credit.
- Prepare Bad debt reserve calculation per corporate policy, manage blocked sales orders and deliveries.
- Post incoming payments on customer account, maintain customer accounts and reconciliation to identify unresolved/unpaid open items.
- Handle and resolve escalated AR, credit issues, dispute management and ensure timely resolution.
- Execute periodic O2C reporting or upon request KPI's measurements.
**Requirements**: 2+ years of experience in a financial shared service center supporting multiple countries/business units.
Diversified Industrial Products/Manufacturing industry experience preferred.
Prior experience in collections, disputes & credit management functions in a shared services environment.
- Ability to work in culturally diverse teams with many levels of personnel.
- Ability to work with deadlines.
**Essential Skills**: Undergraduate degree in Finance/Accounting/Business Administration.
Strong written and oral communication skills, proficiency in English.
Good accounting background, excellent analytical skills.
Ability to identify and resolve problems, strong communication skills.
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