Accounting Operations Specialist

hace 16 horas


San José, San José, Costa Rica Te Connectivity A tiempo completo

At Te Connectivity, our Accounting Teams play a crucial role in developing and implementing accounting systems that meet the highest standards of accuracy and efficiency.

The ideal candidate for this position will possess strong analytical skills, excellent communication abilities, and a keen eye for detail. They will be responsible for supporting the migration of accounting processes to San Jose, Costa Rica, and preparing process documentation that is clear, concise, and easy to follow.

A key responsibility of this role is performing cash collection processing, which involves sending reminders, communicating with customers via sales channels, and conducting direct interactions with customers and sales teams.

This position also involves executing the dunning process, preparing customer aging analysis, researching and resolving customer dispute cases, reviewing clients' credit risk and limit status, and working with internal stakeholders to recommend changes to limits and block clients' credit when necessary.

In addition, the successful candidate will be responsible for preparing bad debt reserve calculations according to corporate policy, managing blocked sales orders and deliveries, posting incoming payments on customer accounts, maintaining customer accounts and reconciliation to identify unresolved/unpaid open items, and handling escalated AR, credit issues, dispute management, and ensuring timely resolution.

The ability to work effectively in culturally diverse teams and communicate complex ideas in a clear and concise manner is essential for success in this role. Additionally, experience in financial shared service centers supporting multiple countries/business units is highly desirable, as well as prior experience in collections, disputes & credit management functions in a shared services environment.

An undergraduate degree in Finance/Accounting/Business Administration is required, along with strong written and oral communication skills, proficiency in English, good accounting background, and excellent analytical skills. The ability to identify and resolve problems, think critically, and make informed decisions is also essential.

This role offers a unique opportunity to develop a strong understanding of the business, including product, industry, and client knowledge, and contribute to continuous improvement initiatives within the O2C function. It also requires robust compliance with applicable policies, procedures, and processes.



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