Global Settlement Operations Specialist

hace 12 horas


San José, San José, Costa Rica Western Union A tiempo completo
Role Overview

We are seeking a skilled Global Settlement Operations Specialist to join our team. As a key member of the Settlement Operations Team, you will play a crucial role in ensuring accurate, valid, and timely settlement, refund, remittance, and billing transactions.

Key Responsibilities
  • Reconcile and investigate discrepancies in settlement sub-ledgers for various payment methods, including credit cards, debit cards, wallets, and direct deposits/bank funds.
  • Perform thorough investigations and follow up with stakeholders to resolve queries and issues.
  • Communicate effectively with internal teams and external partners to ensure seamless transaction processing.
Requirements and Qualifications
  • Minimum 2-3 years of experience in settlement or accounting operations.
  • Solid understanding of general accounting, accounts receivable, cash reconciliation, and settlement reconciliation principles.
  • Proven analytical skills, attention to detail, and ability to work under pressure.
  • Excellent time management, teamwork, and communication skills.
  • Degree in Accounting, Finance, or related field.
About Western Union

Western Union is a leading financial services company committed to making financial services accessible to everyone. Our diverse team of over 8,000 employees serves customers in 200 countries and territories worldwide.

Benefits

We offer a range of benefits to support your professional growth and well-being, including:

  • Paid time off, including extended maternity leave.
  • In-house company doctor services.
  • Continuing education opportunities.
  • Transportation services options.
  • Parking spaces.
  • Hybrid model work arrangements.
  • Flexible working schedules.
  • Referral program awards.
  • Employee resource groups (ERGs) and committees to volunteer with.
  • Carpooling program.
  • Price Smart membership.
  • Pan American Medical and Life insurance.
  • Cafeteria subsidy.


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