E-commerce Operations Specialist

hace 13 horas


San José, San José, Costa Rica Costa Rica Elimco A tiempo completo

Company Overview

Costa Rica Elimco is a global e-commerce leader dedicated to providing exceptional shopping experiences. Our Customer Trust & Partner Support team plays a vital role in ensuring the integrity of our platform.

About the Role

We are seeking an experienced E-commerce Operations Specialist to join our team. In this critical position, you will work closely with stakeholders to identify and track initiatives that improve customer satisfaction. Your analysis skills will be essential in isolating issues based on changing business priorities.

Key Responsibilities:

  • Identify and track initiatives that enhance customer experience
  • Conduct data-driven analysis to isolate issues based on evolving business needs
  • Collaborate with cross-functional teams to define data solutions and establish standard processes
  • Develop and maintain data processes to measure team efficiency

Requirements:

  • Bachelor's degree or higher in a related field
  • Familiarity with Redshift, Hadoop, and other big data technologies
  • Demonstrated expertise in data modeling, ETL, and data warehousing
  • Proficiency in statistical software packages (R, SPSS, etc.)
  • Proven ability to conduct advanced statistical analysis (regression, modeling, forecasting)

Benefits

As an E-commerce Operations Specialist at Costa Rica Elimco, you will enjoy a dynamic and supportive work environment, opportunities for professional growth, and a competitive compensation package.



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