Operations Associate

hace 14 horas


San José, San José, Costa Rica Wns Global Services A tiempo completo

At WNS Global Services, we're a global leader in Business Process Management (BPM). Our mission is to enable clients to outperform through our passion for service and innovation. We strive to understand each client's business and create impactful solutions that drive agility and excellence into their processes.

As part of our team, you'll be working on delivering high-quality services to 400+ global clients across various industries like Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.

We're based in Costa Rica and have a delivery center fully functional and scalable. You'll be part of a diverse team spread across nine countries with strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.

About the Role

We're seeking an experienced Operations Associate - Process Excellence Specialist to join our team. This role involves optimizing business processes, analyzing data, and implementing process improvements to drive efficiency and effectiveness.

**Responsibilities:**

  • Analyze business processes to identify areas for improvement
  • Develop and implement process changes to improve efficiency and quality
  • Collaborate with cross-functional teams to drive process improvements

**Requirements:

  • Minimum 2 years of experience in the contact center industry or Pharma Industry with at least 1 year working in related areas
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills

**What We Offer:

  • A competitive salary of $60,000 per annum
  • Ongoing training and professional development opportunities
  • A collaborative and dynamic work environment

  • Operations Associate

    hace 2 meses


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    **Company Overview**WNS Global Services is a leading Business Process Management (BPM) company that enables clients to outperform through its passion for service and innovation. Our mission is to understand our clients' businesses and create impactful solutions that drive agility and excellence into their processes.We are guided by our CIRCLE of values:...

  • Operations Associate

    hace 2 meses


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    **About the Role**WNS Global Services is seeking a highly skilled Operations Associate to join our team. As an Operations Associate, you will be responsible for providing exceptional customer service and support to clients across various industries.**Key Responsibilities**- Provide customer service support for credit line amounts, requests for increase, and...

  • Operations Associate

    hace 3 semanas


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    WNS Global Services - a global Business Process Management leaderCompany OverviewAt WNS Global Services, our mission is to enable clients to outperform with our passion for service and innovation. Our pursuit is to understand client needs, creating impactful solutions that drive agility and excellence into business processes.Job DescriptionWe are seeking an...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary:**We are seeking a detail-oriented and organized Financial Operations Associate to join our team at Courtyard by Marriott. In this role, you will be responsible for ensuring the accuracy and timeliness of financial transactions, maintaining accurate records, and providing administrative support to our finance team.**Key...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    **WNS Global Services****About Us**:At WNS Global Services, we're a global Business Process Management (BPM) leader, empowering clients to outperform with our passion for service and innovation.**Job Description:**The Associate - Operations is responsible for delivering exceptional customer service by answering and processing inbound calls to the Service...


  • San José, San José, Costa Rica Acuity Knowledge Partners A tiempo completo

    We are looking for a highly skilled Financial Operations Associate to join our team at Acuity Knowledge Partners. This role involves supporting the setup and maintenance of funds, as well as coordinating with custodians and accounting teams.About the RoleThis is an exciting opportunity for a detail-oriented individual with a strong background in finance and...


  • San José, San José, Costa Rica Emerson A tiempo completo

    Customer Support Operations AssociateWe are seeking a highly skilled Customer Support Operations Associate to join our team at Emerson. In this role, you will provide exceptional customer service and support to our customers, ensuring timely and efficient resolution of their inquiries and issues.About the Role:The successful candidate will be responsible for...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Job Summary:**We are seeking a Senior Financial Operations Associate to join our team in Costa Rica. As a key member of our operations team, you will play a crucial role in ensuring the accuracy and timeliness of our financial transactions.**About the Role:Responsible for executing accurate, valid, and timely cash reconciliations, settlement inquiries...

  • Operations Associate

    hace 14 horas


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    Company Overview:WNS Global Services is a leading provider of business process management (BPM) solutions. With operations spanning multiple countries, the company serves clients across various industries, including banking and financial services, consulting, healthcare, insurance, manufacturing, retail, telecommunications, and travel.Industry Insights:The...


  • San José, San José, Costa Rica Emora Health A tiempo completo

    **Mission-Critical Operations Role at Emora Health**We are seeking an exceptional Operations and Support Associate to join our team at Emora Health. In this critical position, you will play a vital role in ensuring patients receive the care they need, and our organization can reach the most patients with the highest quality of care.**Key...

  • Operations Associate

    hace 7 días


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    **About WNS Global Services**At WNS Global Services, we are a global leader in Business Process Management (BPM), partnering with over 400 clients worldwide. Our expertise lies in key industry verticals like Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping...

  • Accounting Associate

    hace 2 meses


    San José, San José, Costa Rica Pfizer A tiempo completo

    Job SummaryWe are seeking an experienced Accounting Associate to join our team in San Jose, Costa Rica. The successful candidate will have a strong background in accounting and finance, with excellent analytical and communication skills.About the RoleThe Accounting Associate will be responsible for preparing financial and accounting activities, including...

  • Operations Associate

    hace 2 meses


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    About UsWNS Global Services, a global leader in Business Process Management (BPM), empowers 400+ clients worldwide by combining operational excellence with deep domain expertise. Our key industry verticals include Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods,...


  • San José, San José, Costa Rica Western Union A tiempo completo

    Unlock Your Potential in a Global CompanyWe are seeking an experienced Business Support Associate to join our team in Santa Ana, Costa Rica. As a key member of our global operations team, you will play a critical role in supporting our US and Canada agents in settlement, commission, and reporting inquiries.About the RoleThis is a unique opportunity to work...

  • P2P Senior Associate

    hace 2 meses


    San José, San José, Costa Rica Zoetis A tiempo completo

    About the Role:As a P2P Senior Associate at Zoetis, you will play a vital role in executing overall P2P activities, including accounting and reconciliation tasks. This position requires a strong understanding of financial administrative and accounting processes, as well as experience with ERP systems, such as SAP. Key Responsibilities:- Ensure P2P operations...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company Overview\Amzn Support Srvcs Costa Rica is a leading provider of HR services, dedicated to delivering exceptional support to Amazon employees. Our team is passionate about creating a world-class employee experience, and we're seeking a highly skilled Pay Services Associate to join our ranks.\ \Job Summary\As a Pay Services Associate, you will play a...


  • San José, San José, Costa Rica Marriott International, Inc A tiempo completo

    Estimated Salary: $45,000 - $60,000 per yearAbout the CompanyMarriott International, Inc. is a leading global hospitality company that operates a portfolio of 30 brands.We are committed to delivering exceptional guest experiences and providing opportunities for our associates to grow and develop their careers.Job DescriptionThis role will be responsible for...


  • San José, San José, Costa Rica Convera A tiempo completo

    About the RoleWe are seeking an experienced Customer Support Associate to join our team as a Business Operations Specialist. In this role, you will be responsible for managing outstanding invoices, ensuring timely resolution of customer queries, and maintaining accurate records in our CRM system.Key ResponsibilitiesManage a high-volume of outstanding...


  • San José, San José, Costa Rica Ingram Micro A tiempo completo

    Job Description:Ingram Micro is a leading technology distributor with a presence in 64 countries, employing over 35,000 associates worldwide. As a SUPPLIER OPERATIONS professional, you will play a crucial role in ensuring the smooth operation of our warehouses.Responsibilities:Administer and operate warehouse operations, including processing, packaging, and...

  • P2P Senior Associate

    hace 3 semanas


    San José, San José, Costa Rica Zoetis A tiempo completo

    About the RoleWe are seeking a highly skilled P2P Senior Associate to join our global financial operations team. This individual will be responsible for executing overall P2P activities, including accounting and reconciliation tasks related to general ledger accounts within Accounts Payable scope. The successful candidate will also analyze account balance...