Pay Services Operations Associate
hace 2 días
Company Overview
\Amzn Support Srvcs Costa Rica is a leading provider of HR services, dedicated to delivering exceptional support to Amazon employees. Our team is passionate about creating a world-class employee experience, and we're seeking a highly skilled Pay Services Associate to join our ranks.
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Job Summary
\As a Pay Services Associate, you will play a critical role in ensuring the smooth operation of payroll systems, providing timely and accurate support to employees, and collaborating with HR partners to deliver exceptional results. If you have excellent analytical and problem-solving skills, outstanding communication abilities, and a passion for delivering exceptional customer service, we encourage you to apply.
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Key Responsibilities
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- Provide timely and accurate support to employees regarding payroll-related inquiries.\
- Collaborate with HR partners to resolve complex payroll issues and implement process improvements.\
- Maintain strict confidentiality regarding payroll and employee information.\
- Demonstrate exceptional interpersonal skills, patience, and humor when interacting with employees.\\- Provide training and communication to HR partners and employees to build consistency and encourage self-service.\\- Use strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis.\\- Prioritize tasks effectively in a fast-paced, rapidly changing HR environment.\\- Maintain high levels of accuracy and attention to detail in all aspects of work.\\- 6+ months of HR experience - HR software experience (People Soft)\\- 1+ years of customer service experience.\\- MS Office experience.\\- Ability to handle multiple projects and deadlines.\\- Detail-oriented and excellent organizational skills: accuracy is essential.\\-
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Estimated Salary: $45,000 - $60,000 per annum
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Location: Amzn Support Srvcs Costa Rica
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